{"id":2838355,"url":"https://alion.io/job/kone-nights-area-service-manager-2","title":"Nights Area Service Manager","company":{"id":7398,"name":"KONE","domain":"kone.com","url":"https://alion.io/company/kone","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":207,"ghost_share":0.005,"stale_share":0.85,"repost_share":0.024,"time_to_fill_p50_days":30,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":83000,"period":"year","method":"role_country_seniority_unknown","sample_n":1370},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-30T15:09:23Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Night Shift | 21.00 - 05.30\nWorking night shifts: Sunday to Thursday\nWe’re looking for an Area Service Manager (ASM) Nights to join our KONE Pan TFL team, supporting the night shift management of our Lift Engineers within our London Underground operations. It is hybrid in that it will require and involve office work (including a degree of home working) The role will require regular, routinely nightly site attendance to assist maintenance delivery, quality and safety.\nThis is a great opportunity for someone who enjoys leading people, keeping operations running smoothly and working in a busy, safety-focused environment.\nThe role\nAs Area Service Manager Nights , you’ll support the management of our engineering teams, helping to ensure work is planned effectively, customers are supported and our engineers have what they need to deliver a safe and reliable service.\nThis is predominantly an office-based role in London (exact office to be confirmed) working closely with engineers and the wider operational team.\nWhat you'll be doing\nManaging and supporting Lift Engineers on night operations within our London Underground business.\nCoordinating day-to-day engineering activities and workload\nSupporting engineer performance, development and wellbeing\nHelping to ensure jobs are completed safely, efficiently and on time\nMonitoring operational performance and responding to issues\nWorking closely with customers and internal teams\nSupporting planning, resources and priorities across the operation\nPromoting a strong safety culture\nLeading by example and helping maintain a positive, supportive team environment\nWhat we are looking for:\nProven experience managing or supervising engineering/technical teams\nConfidence managing people and dealing with day-to-day operational challenges\nStrong communication and organisational skills\nCan prioritise effectively in a busy environment\nProactive, can-do approach\nComfortable working with different stakeholders\nUnderstanding the importance of safety, quality and customer service\nLift industry experience is desirable\nFull UK driving license\nWhat We Offer\nAnnual bonus\nCompany car\n25 days holiday plus bank holidays\nCompany pension\nLife Assurance\nEmployee Assistance Programme\nPersonal Development Incentive (PDI)\nCycle to Work scheme\nOngoing learning and development opportunities\nWhy KONE?\nJoin a business that empowers its leaders to take ownership, develop people, and make a real impact. You'll be trusted to lead a key region, supported by a collaborative team, and given the opportunity to build a long-term career with one of the world's leading elevator and escalator companies.\nNote: We don't provide visa sponsorship for this role.\nAt KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.\nRead more on https://kone.com/global/en/careers.html","description_format":"text","description_chars":3457,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-10-19T07:54:18Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-30T06:20:16+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.581,"p_room":0.9,"age_days":17,"expected_fill_days":30,"reasons":["conf:1","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/kone-nights-area-service-manager-2","json_url":"https://alion.io/job/kone-nights-area-service-manager-2.json","meta":{"generated_at":"2026-10-30T17:53:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6727,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7398},"rest":"https://alion.io/mcp/rest/get_company?id=7398"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkone-nights-area-service-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkone-nights-area-service-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkone-nights-area-service-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kone-nights-area-service-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkone-nights-area-service-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2838355}},{"tool":"search_jobs","arguments":{"company":"kone.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2838355},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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