{"id":3400852,"url":"https://alion.io/job/kone-sales-technical-support-engineer","title":"Sales Technical Support Engineer","company":{"id":7398,"name":"KONE","domain":"kone.com","url":"https://alion.io/company/kone","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":231,"ghost_share":0.004,"stale_share":0.844,"repost_share":0.022,"time_to_fill_p50_days":30,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12500,"max_usd":32000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":8012},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AutoCAD","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-28T14:26:49Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-31T19:31:10Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Did you know KONE moves over one billion people every day? We employ over 57,000 driven professionals in more than 60 countries worldwide, united by a shared vision. As a global leader in the elevator and escalator industry, KONE makes people’s journeys safe, convenient, and reliable in taller, denser cities.\nIn this role, you will help modernize elevators and escalators across Egypt, improving their safety, performance, accessibility, and sustainability.\nAbout the Role\nWe are looking for a Sales Technical Support Engineer to support our Modernization Sales team in Egypt.\nYou will conduct site surveys, assess existing elevators, escalators, and building conditions, and recommend the most suitable modernization solution. Your technical input will help KONE prepare accurate proposals, control project risks, and ensure a smooth handover to the installation team.\nThe role covers:\nFull replacement of existing elevators and escalators\nInstallation of new units in existing buildings\nPartial modernization of selected equipment and components\nKey Responsibilities\nConduct technical site surveys for elevators, escalators, shafts, pits, machine rooms, and surrounding building areas.\nAssess existing equipment, structural conditions, access requirements, safety risks, and customer needs.\nPrepare clear survey reports, measurements, photographs, sketches, and technical recommendations.\nIdentify the required civil, structural, and builder’s works for each project.\nRecommend suitable KONE modernization or replacement solutions.\nPrepare technical scopes, bills of quantities, and inputs for pricing and tender submissions.\nSupport the Sales team during customer meetings and technical discussions.\nCoordinate with Sales, Tendering, Engineering, Installation, Maintenance, consultants, and subcontractors.\nIdentify installation risks and ensure a complete technical handover to the project team.\nFollow KONE safety requirements and applicable Egyptian and international standards.\nRequirements\nBachelor’s degree in Civil, Mechanical, Electrical, or Mechatronics Engineering.\nMinimum 5 years of relevant experience in the elevator and escalator industry.\nExperience in site surveys, installation, modernization, technical sales, or a related technical function.\nGood understanding of elevator and escalator systems, including traction, hydraulic, and machine-room-less elevators.\nAbility to read architectural, structural, and technical drawings.\nExperience assessing shafts, pits, structural openings, equipment loads, and civil works requirements.\nProficiency in AutoCAD and Microsoft Office applications.\nFluent Arabic and professional English, both written and spoken.\nValid Egyptian driving licence and willingness to travel regularly across Egypt.\nPreferred Qualifications\nExperience conducting modernization surveys for different elevator and escalator brands.\nKnowledge of EN 81-20/50, EN 115-1, and relevant Egyptian codes.\nExperience with Revit, BIM, digital survey applications, or laser measurement tools.\nPrevious experience working on occupied buildings such as hospitals, hotels, offices, and residential developments.\nAt KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.\nRead more on https://kone.com/global/en/careers.html","description_format":"text","description_chars":3901,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Arabic","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-10-28T14:26:49Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":30,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/kone-sales-technical-support-engineer","json_url":"https://alion.io/job/kone-sales-technical-support-engineer.json","meta":{"generated_at":"2026-10-31T19:46:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31144,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7398},"rest":"https://alion.io/mcp/rest/get_company?id=7398"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkone-sales-technical-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkone-sales-technical-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkone-sales-technical-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kone-sales-technical-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkone-sales-technical-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3400852}},{"tool":"search_jobs","arguments":{"company":"kone.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3400852},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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