{"id":169091,"url":"https://alion.io/job/kone-senior-devops-specialist-pdm","title":"Senior DevOps Specialist, PDM","company":{"id":7398,"name":"KONE","domain":"kone.com","url":"https://alion.io/company/kone","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":227,"ghost_share":0,"stale_share":0.819,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-17T05:46:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kunshan, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":85000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3074},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Amazon Aurora","optional":false},{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon ECS","optional":false},{"name":"AWS","optional":false},{"name":"CloudFormation","optional":false},{"name":"ITIL","optional":false},{"name":"PostgreSQL","optional":false}],"status":"live","first_seen_at":"2026-05-06T00:00:00Z","employer_posted_date":"2026-05-06","last_verified_at":"2026-10-18T05:12:46Z","board_verified":true,"closed_at":null,"days_open":165,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":165},"description":"About the Role\nWe are looking for a Senior DevOps Specialist - PDM to provide strong technical ownership and operational leadership for KONE’s Product Data Management (PDM) platforms and related AWS-based services.\nThis is a senior technical authority role with end-to-end accountability for the reliability, resilience, and operational excellence of PDM-related services. You are responsible not only for hands-on execution when needed, but for setting operational standards, leading complex incidents, governing production readiness, and driving long-term improvements across AWS-based environments.\nYou act as a trusted technical partner to product, platform, and business stakeholders, and as the primary operational escalation point for PDM services. The role requires deep technical judgment, strong leadership under pressure, and the ability to influence teams and suppliers to protect service continuity and platform sustainability.\nWhat You Will Do\n\nOwn the end-to-end operational health of PDM-related digital products, components, and AWS-based services, ensuring high availability, stability, security, and maintainability.\nDefine and maintain operational architecture and service standards for PDM platforms, ensuring scalability and resilience in global production environments.\nGovern production readiness and go-live decisions, ensuring operational risks are understood and mitigated before releases.\nAct as the senior incident leader for major and cross-domain PDM incidents, coordinating internal teams and external suppliers to ensure fast containment, clear communication, and executive-level visibility.\nOwn problem management and root cause governance, ensuring recurring or systemic issues are addressed through structural, long-term fixes rather than tactical workarounds.\nDefine and drive operational excellence initiatives across PDM, including observability, automation, documentation quality, data accuracy, and service management maturity.\nTranslate operational pain points and risks into roadmap-level improvements, working closely with product, platform, and architecture teams.\nChampion reliability, availability, and security as core quality attributes embedded into ways of working.\nProvide technical leadership and operational direction to operations team, holding them accountable to agreed service levels, operational standards, and continuous improvement targets.\nCollaborate closely with product, engineering, and business stakeholders, translating complex technical and operational topics into clear decisions and priorities.\nActively contribute to and influence agile and DevOps ways of working, leading task forces and cross-team initiatives when needed.\nTechnical skills\n\nExpert-level, hands-on experience operating AWS-based production environments with ECS, Amazon RDS PostgreSQL (we use Aurora PostgreSQL), CloudFormation and CloudWatch, including monitoring, automation, incident response, change management, and operational optimization.\nStrong understanding of PLM/PDM platforms, product structures, and product data flows, with the ability to assess operational impact on business-critical processes.\nDeep practical knowledge of DevOps, Agile, and ITIL-based service management, and how they apply to complex digital product operations.\nProven experience leading major incidents, problem management, and root cause analysis across multiple teams and suppliers.\nAbility to work with service design, CMDB, and technical architecture documentation, ensuring accuracy, traceability, and continuity.\nPreferred experience\n\nSenior-level experience supporting and evolving cloud-based, global production services.\nBackground in PLM/PDM or engineering data-intensive environments.\nExperience working in cross-functional, multi-vendor ecosystems with shared operational accountability.\nSoft skills\n\nActs with authority and composure under pressure, providing clear direction during ambiguity and incidents.\nStrong customer and business perspective, ensuring operational decisions prioritize service continuity and user value.\nExcellent technical judgment, able to make and defend decisions involving risk, trade-offs, and uncertainty.\nInfluential collaborator, capable of challenging teams and suppliers constructively to protect long-term platform health.\nStructured, detail-oriented working style with strong communication and documentation discipline.\nRecognized as a go-to expert for PDM operations, reliability, and production readiness.\nEducation and certifications\n\nUniversity degree in engineering, computer science, or a related field.\nCertifications or formal training in AWS, DevOps, ITIL4, Agile leadership, or related operational practices are considered an advantage.\nSolid foundational understanding of product development and PLM-related lifecycle processes.\nWhat We’re Looking For\n\nAt KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.\nRead more on https://careers.kone.com/en/","description_format":"text","description_chars":5590,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Industrial Machinery","Facilities Management","Maintenance, Repair & Operations (MRO)"],"lifecycle":[{"event":"open","at":"2026-08-29T21:03:33Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.141,"p_room":0.28,"age_days":164,"expected_fill_days":21,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/kone-senior-devops-specialist-pdm","json_url":"https://alion.io/job/kone-senior-devops-specialist-pdm.json","meta":{"generated_at":"2026-10-18T09:15:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13776,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7398},"rest":"https://alion.io/mcp/rest/get_company?id=7398"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkone-senior-devops-specialist-pdm"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkone-senior-devops-specialist-pdm"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkone-senior-devops-specialist-pdm"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kone-senior-devops-specialist-pdm\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkone-senior-devops-specialist-pdm"}]}