{"id":3677219,"url":"https://alion.io/job/kone-senior-service-sales-engineer","title":"Senior Service Sales Engineer","company":{"id":7398,"name":"KONE","domain":"kone.com","url":"https://alion.io/company/kone","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":224,"ghost_share":0.004,"stale_share":0.737,"repost_share":0.031,"time_to_fill_p50_days":32,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Jeddah, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T11:38:18Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-06T23:24:02Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.\nIt's time to make a move. Join our flow.\nWe are looking for an energetic and enthusiastic Senior Service Sales Engineer to be based in Jeddah, Saudi Arabia.\nIn this role, you will lead and develop mutually beneficial relationships between KONE and customers which are strategic or nationally/locally important. You will proactively identify solutions and develop processes that add value to our customers.\nThis is a unique opportunity to join a team of professionals who thrive to drive offering and sales development strategies and share best practices. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!\nWhat will you do?\nCustomer Relationship Management:\nProactively develops and creates customer relationships in his/her area of responsibility.\nIs accountable for developing KONE position in his/her customer base or market area.\nCreates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling).\nEnsures customer satisfaction and solves complaints with the rest of KONE team.\nDocuments the customer and contact information, maintains customer data.\nSell:\nProactively generates opportunities from outside current customer base,\nHandles RFQs\nIs accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets\nIs accountable for finding customer needs and that KONE’s solution matches with the needs\nIs responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority\nValidates that the contents of the contract are in line with the negotiation process outcome\nMaintains full information of opportunities, tasks and visits (sales funnel management)\nResponsible for timely and accurate reporting in CRM\nResponsible for gathering relevant information about market and competitors from the field.\nSupports the finance function in money collection.\nDrives execution of her/his individual sales plan.\nAre you the one?\nBachelor’s degree in engineering. \n7-10 years of direct sales experience in vertical transportation business is preferred with a solution-selling approach.\nGood understanding of the Service / Maintenance business.\nHighly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service.\nPassion for sales, with a proven track record and a strong customer focus.\nCRM experience is a plus.\nFluency in English is a must & Arabic communication skill.\nWhat do we offer?\nGreat dynamic team promoting a collaborative environment.\nTotal reward elements that engage and motivate our employees and help us make KONE a great place to work.\nComprehensive learning and development programs covering a wide range of professional skills.\nEngaging job with position description and clear targets.\nRegular feedback through performance discussions.\nOpportunities for individual development.\nMentoring and coaching programs.\nAt KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.\nAt KONE, we believe in fair and competitive pay that recognizes performance and supports employee engagement. Our approach covers a comprehensive total rewards package, including both financial and non-financial benefits. We are committed to fostering a culture of fairness, respect, equity, diversity, and inclusion.\nRead more on https://kone.com/global/en/careers.html","description_format":"text","description_chars":4429,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Arabic","level":"Upper-Intermediate (B2)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Equity"],"hiring_locations":[{"name":"Saudi Arabia","iso":"SA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-11-03T11:38:18Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":32,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/kone-senior-service-sales-engineer","json_url":"https://alion.io/job/kone-senior-service-sales-engineer.json","meta":{"generated_at":"2026-11-07T01:49:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4444,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7398},"rest":"https://alion.io/mcp/rest/get_company?id=7398"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkone-senior-service-sales-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkone-senior-service-sales-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkone-senior-service-sales-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kone-senior-service-sales-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkone-senior-service-sales-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3677219}},{"tool":"search_jobs","arguments":{"company":"kone.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3677219},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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