{"id":1124060,"url":"https://alion.io/job/konecranes-scheduler","title":"Scheduler","company":{"id":4945,"name":"Konecranes","domain":"konecranesusa.com","url":"https://alion.io/company/konecranes","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":45,"ghost_share":0,"stale_share":0.978,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Rotherham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":143000,"period":"year","method":"role_country_seniority_unknown","sample_n":161},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T09:46:18Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-23T19:35:12Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.\n We are recruiting a Scheduler to join our team based in Rotherham.\nWorking in close collaboration with the Technical Co-ordinator, the Scheduler is responsible for the scheduling and dispatching of our Service Technicians, ensuring not only the timely delivery of both our agreement-based and service-based services, but also with maximum efficiency and productivity within a geographic area.\nThis is a highly customer orientated role with specific attention to deliver an unrivalled customer experience and as such customer communication is the single most important aspect of this role.\nAs part of the role, the person will also coordinate, where necessary, subcontracted services, consumables and equipment rentals.\nTasks & Responsibilities:\nPrepare, plan and schedule service requests (SR) and work packages (WP) and assign to field operatives ensuring forward and on-time planning of agreement based and service based work.\nFrom SR completed to approval stage, complete the approval process including customer reporting quality and progress to approved status.\nResponsible for ensuring work is delivered within the planned hours for both agreement based services & planned based services, then reviewing the planned vs actual labour and material/equipment costs prior to SR approval, escalating poor performing SRs accordingly for management review.\nManaging Technician productivity, hours management and utilisation using the Siebel Planning Board.\nAs required, create Purchase Order Requests in Siebel and verify that Siebel PO request is submitted to SAP without errors.\nProactive participation within the regular WIP meetings and implementation of actions.\nCo-ordinating of sub-contracted services and equipment, including rentals.\nProactively monitor the delivery of material, sub-contracted services and equipment, including rentals, and update internal stakeholders as needed & complete goods receipt.\n Key Skills\nPrevious experience in a planning or a scheduling-related role is essential\nHighly customer oriented with excellent communication and interpersonal skills, capable of building and maintaining strong relationships both with customers and colleagues.\nStrong organisational skills with attention to detail\nStrong geographical knowledge\nUnderstanding of Profit & Loss\nAbility to prioritise and multi-task, whilst maintaining attention to detail in a fast-paced environment.\nExcellent problem-solving abilities.\nIT Literate\nNo Agencies Please\n We offer:\nCompetitive salary\nQuarterly commission\n25 days annual leave, plus bank holidays\nContributory pension scheme, life assurance and income protection\nEmployee shares save scheme\nBuy/sell holidays\nRetail, leisure and travel discounts\nEmployee assistance programme\nWork with an awesome team!\nNo Agencies Please\n Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.\nKonecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.","description_format":"text","description_chars":3841,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing"],"lifecycle":[{"event":"open","at":"2026-09-22T20:21:47Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:9","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/konecranes-scheduler","json_url":"https://alion.io/job/konecranes-scheduler.json","meta":{"generated_at":"2026-09-24T02:02:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}