{"id":2381802,"url":"https://alion.io/job/konecranes-service-technician-52","title":"Service Technician","company":{"id":2470407,"name":"Konecranes","domain":"konecranes.com","url":"https://alion.io/company/konecranes-careers","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"B","score":75,"open_postings":67,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Durban, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":41000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":27},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-12T13:30:47Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-21T13:54:07Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Company Description\nAt Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.\nJob Description\nJob Purpose\nPerform preventive maintenance, inspections, corrective maintenance, retrofits, crane installation or commissioning. The activities that required by law to be conducted by competent persons would be done by qualified electrician and/or Lifting Machinery Inspectors (LMI).\nMain Responsibilities:\nPerform inspections, maintenance and repairs on cranes and hoists at varied customer locations, as directed.\nPerform a general post repair audit prior to completion of work, documenting that all required safety features are functional or documenting deficiencies and attaching a deficiency tag to the crane.\nDocument findings and make corrective recommendations to the customer including a written “Safety Notification” of any observed or known safety concerns, if appropriate. Determine customer’s intentions to purchase repairs and advise local service office of actions necessary to sell or complete the repairs.\nConsult with customer regarding all repair and safety related issues and discuss recommendations that will assist the customer with improving their material handling applications, prior to leaving job site. Determine items requiring quotation.\nComplete and provide proper electronic documentation utilizing the established company digital tools required for each service, obtaining the customer’s signature and acceptance.\nGenerate sales leads during service calls and report to service office, following established guidelines.\nComplete service reports and other required and appropriate documents in a professional, accurate, neat and legible manner and submit same in a timely manner and in accordance with established guidelines.\nMaintain regular communication with the service office and Planner, in accordance with established practices.\nMaintain all company issued equipment, vehicle and assets in a safe and proper working order. Operate tools, equipment and vehicles in a safe and responsible manner. Notify supervisor of any deficiencies for resolution.\nFollow all established safety rules and procedures, including those established by the customer.\nTo be fully aware of and comply with current responsibilities and requirements of the relevant OHS Acts, Regulations and applicable Health and Safety policies and procedures to maintain a safe workplace.\nReport all hazards, incidents and injuries in accordance with legislation and company reporting procedures;\nParticipate in programs and assessments to improve health and safety in the workplace.\nExecute all functions in line with the applicable delegation of authority.\nPerform other duties as assigned.\nQualifications\nKey Job Requirements\nQualification/Education:\nGrade 12 (NQF level 4).\nElectrical trade, where required.\nAccreditation as Inspector (LMI), where required.\nSkills & Knowledge:\n5 years field service experience.\nWorking technical knowledge of cranes.\nFully equipped with SHEQ knowledge and understanding of its legislation.\nExcellent level of computer literacy on complete Microsoft Office.\nBehavioural Competencies:\nBehaves according to highest ethical standards.\nThinks in terms of profit and loss.\nAnticipates and responds to the needs of customers.\nTakes responsibility and drives performance.\nMakes timely, well informed, effective decisions.\nBuilds respect and cooperation and manages conflicts constructively.\nModels effective two-way communication, including feedback.\nStrives for continuous learning and self-development.\nAdditional Information\n Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.\nKonecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.","description_format":"text","description_chars":4552,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-10-12T19:32:22Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.399,"p_room":1,"age_days":8,"expected_fill_days":25,"reasons":["conf:1","stale_co","evergreen","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/konecranes-service-technician-52","json_url":"https://alion.io/job/konecranes-service-technician-52.json","meta":{"generated_at":"2026-10-21T15:42:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22367,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2470407},"rest":"https://alion.io/mcp/rest/get_company?id=2470407"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkonecranes-service-technician-52"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkonecranes-service-technician-52"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkonecranes-service-technician-52"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/konecranes-service-technician-52\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkonecranes-service-technician-52"}]}