{"id":2186903,"url":"https://alion.io/job/kong-senior-technical-writer-2","title":"Senior Technical Writer","company":{"id":4941,"name":"Kong","domain":"konghq.com","url":"https://alion.io/company/kong","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":90,"open_postings":10,"ghost_share":0,"stale_share":0.4,"repost_share":0,"time_to_fill_p50_days":57,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["PL"],"hiring_countries_total":1,"salary":{"min":270895,"max":366505,"currency":"PLN","period":"year","gross":null,"usd_annual":93773},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Git","optional":false},{"name":"Kong","optional":false}],"status":"live","first_seen_at":"2026-10-09T15:14:03Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-12T18:32:53Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Are you ready to unlock intelligence?\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\nWe are seeking a highly skilled and experienced Senior Technical Writer to join our growing team. This role will be responsible for creating and maintaining clear, concise, and accurate technical documentation for our products, ensuring our users and developers have the information and resources they need for success.\nAs a Senior Technical Writer at Kong Global Inc., you will be responsible for:\nDeveloping, writing, and editing high-quality technical documentation, including API docs, developer guides, reference documentation, and release notes, for a variety of audiences.\n\nCollaborating closely with product managers, engineers, and other docs writers to gather information, understand product functionality, and ensure documentation accuracy and completeness.\n\nConducting thorough research to gather technical information, including interacting with subject matter experts, analyzing product specifications, and testing software.\n\nTesting to validate documentation content and ensure accuracy.\n\nUtilizing Command Line Interface (CLI) tools to test and document software features.\n\nManaging and maintaining existing documentation, including regular updates, revisions, and deprecation of outdated content.\n\nImplementing and improving documentation processes and standards, including document management and version control using Git.\n\nReviewing docs for technical accuracy and adherence to established guidelines.\n\nContributing to project planning and project management efforts related to documentation deliverables, ensuring timely and effective execution.\n\nActively participating in product management discussions to provide insights and ensure documentation alignment with product strategy.\n\nOwning documentation strategy for a specific product area - going beyond writing to understand how docs influence adoption, reduce support burden, and surface unmet use cases, then prioritizing content work accordingly.\n\nPartnering with product and field teams to identify where documentation gaps are blocking user success, and proposing content investments based on user behavior, support tickets, or adoption data rather than just backlog requests.\n\nTo be successful in this role, you will possess the following qualifications:\n3+ years of experience in technical writing within a software development environment.\n\nProven expertise in software documentation, including experience with API documentation and developer guides.\n\nUnderstanding of API testing and experience with relevant tools.\n\nProficiency with Command Line Interface (CLI).\n\nExperience or an interest in AI.\n\nSolid experience with Git for version control and collaboration.\n\nDemonstrated ability to perform thorough research and synthesize complex technical information.\n\nExcellent written and verbal communication skills, with a keen eye for detail and accuracy.\n\nExperience with documentation maintenance, document management, and document reviewing processes.\n\nExperience treating a documentation area like a product - setting priorities based on user impact and adoption, not just ticket volume or team requests.\n\nAbility to work independently and collaboratively in a fast-paced environment.\n\nStrong problem-solving and debugging skills.\n\nAbout Kong:\nKong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic - on any model, any cloud. For more information, visit www.konghq.com.","description_format":"text","description_chars":3894,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Integration & API Management","Developer Tools"],"lifecycle":[{"event":"open","at":"2026-10-09T16:44:04Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":57,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":93773,"is_top_pay":false},"html_url":"https://alion.io/job/kong-senior-technical-writer-2","json_url":"https://alion.io/job/kong-senior-technical-writer-2.json","meta":{"generated_at":"2026-10-12T21:39:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35317,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4941},"rest":"https://alion.io/mcp/rest/get_company?id=4941"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkong-senior-technical-writer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkong-senior-technical-writer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkong-senior-technical-writer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kong-senior-technical-writer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkong-senior-technical-writer-2"}]}