{"id":3270960,"url":"https://alion.io/job/koniag-government-services-sailpoint-support-engineer","title":"SailPoint Support Engineer","company":{"id":2845634,"name":"Koniag Government Services","domain":"koniag-gs.com","url":"https://alion.io/company/koniag-gs","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":140000,"max":145000,"currency":"USD","period":"year","gross":null,"usd_annual":145000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"IAM","optional":false},{"name":"ITSM","optional":false},{"name":"Jira","optional":false},{"name":"LDAP","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"Zero Trust","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"BeyondTrust","optional":true},{"name":"CI/CD","optional":true},{"name":"CyberArk","optional":true},{"name":"GCP","optional":true},{"name":"Java","optional":true},{"name":"Okta","optional":true},{"name":"Ping Identity","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-10-26T08:27:57Z","employer_posted_date":null,"last_verified_at":"2026-10-26T08:27:57Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible. Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a SailPoint Support Engineer with a Secret Security clearance to support KITS and our government customer. The position is remote.\nBenefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits and tuition reimbursement.\nKoniag IT Systems, LLC, a Koniag Government Services company, is seeking an experienced ICAM SailPoint Support Engineer to join a team supporting Identity, Credential, and Access Management (ICAM) solutions for our government customers. The ideal candidate is a technically skilled professional with a strong background in identity and access management technologies, particularly within the SailPoint platform, and is passionate about delivering secure and reliable solutions in a federal environment.\nThe ICAM SailPoint Support Engineer will provide technical support, configuration, administration, and maintenance of SailPoint-based Identity, Credential, and Access Management solutions in a federal government environment. The engineer will work closely with security teams, system administrators, and government stakeholders to ensure the integrity, availability, and security of identity governance and access management systems.\nPrincipal responsibilities will include but are not limited to:\n\nProvide day-to-day administration, configuration, and support of the SailPoint platform, including identity lifecycle management, role management, access certifications, and provisioning workflows.\n\nTroubleshoot and resolve ICAM-related incidents, service requests, and problems in a timely manner, adhering to established SLAs.\n\nConfigure and maintain SailPoint Identity Security Cloud (ISC) or IdentityIQ (IIQ) features including access certifications, role-based access control (RBAC), separation of duties (SoD) policies, and automated provisioning/deprovisioning.\n\nIntegrate SailPoint with enterprise applications, directories, and third-party services using REST APIs, SCIM, and connector frameworks.\n\nSupport the onboarding and offboarding of users, roles, and applications within the SailPoint environment.\n\nMonitor system health, review logs, and proactively identify and address potential issues within the ICAM ecosystem.\n\nCollaborate with security and compliance teams to ensure IAM configurations meet federal security standards and frameworks, including NIST guidelines and Zero Trust principles.\n\nAssist in the development and maintenance of technical documentation, standard operating procedures (SOPs), and runbooks related to ICAM and SailPoint operations.\n\nParticipate in change management processes, including planning, testing, and implementing changes to the SailPoint environment.\n\nSupport audits and compliance reviews by generating access reports, certification campaigns, and configuration documentation.\n\nWork with cross-functional teams to evaluate and implement new SailPoint features and capabilities that align with mission requirements.\n\nProvide Tier 2/Tier 3 support for escalated identity governance and access management issues.\n\nEducation and Experience:Required:\nBachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field from an accredited college or university; equivalent work experience may be considered in lieu of a degree.\n\n3+ years of hands-on experience administering and supporting SailPoint IdentityIQ (IIQ) or SailPoint Identity Security Cloud (ISC), or a comparable Identity Governance and Administration (IGA) platform.\n\nActive Secret Clearance required.\n\nRelevant SailPoint certification(s) required (e.g., SailPoint Certified IdentityIQ Engineer, SailPoint Identity Security Cloud Engineer, or SailPoint Certified Administrator).\n\nRequired Skills and Competencies:\nExceptional communication skills in English – both written and oral – with the ability to communicate effectively with technical and non-technical stakeholders.\n\nHands-on experience administering the SailPoint platform, including identity lifecycle management, access certifications, role management, provisioning workflows, and SoD policy enforcement.\n\nStrong understanding of Identity Governance and Administration (IGA) concepts including joiner/mover/leaver processes, RBAC, and entitlement management.\n\nExperience integrating SailPoint with Active Directory (AD), LDAP, and enterprise applications via native connectors or REST/SCIM APIs.\n\nFamiliarity with ICAM frameworks, principles, and federal identity management standards (e.g., NIST SP 800-63, FICAM).\n\nExperience supporting users and applications in a ticketing/ITSM environment (e.g., ServiceNow, Jira).\n\nAbility to analyze and interpret system logs to diagnose and resolve identity governance and provisioning issues.\n\nKnowledge of role-based access control (RBAC) and attribute-based access control (ABAC) models and their implementation within SailPoint.\n\nKnowledge of Zero Trust Architecture principles and their application to identity governance and access management.\n\nAbility to create and maintain clear technical documentation, SOPs, and runbooks.\n\nDemonstrated ability to work both independently and collaboratively in a team environment.\n\nClearance Requirement:Active Secret Clearance\nDesired Skills and Competencies:\nExperience working in a federal government IT environment supporting ICAM programs.\n\nSailPoint Certified IdentityIQ Architect or SailPoint Identity Security Cloud Architect certification.\n\nExperience with SailPoint BeanShell/Java scripting for custom rule development and workflow configuration.\n\nFamiliarity with Privileged Access Management (PAM) solutions and concepts, such as CyberArk or BeyondTrust.\n\nExperience with DevSecOps practices and CI/CD pipeline integrations involving identity services.\n\nKnowledge of cloud platforms such as AWS, Azure, or Google Cloud and their native IAM services.\n\nExperience with scripting languages (e.g., Python, PowerShell) for automation of identity management and provisioning tasks.\n\nFamiliarity with additional IAM/ICAM platforms such as Okta, Ping Identity, or ForgeRock.\n\nUnderstanding of PIV/CAC authentication and its integration within federal environments.\n\nExperience supporting ATO (Authority to Operate) processes and contributing to security documentation such as System Security Plans (SSPs).\n\nCISSP, Security+, or other relevant cybersecurity certifications.\n\nOur Equal Employment Opportunity Policy The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.\nThe company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at or by calling 703-488-9377 to request accommodations.\nKoniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.\nEqual Opportunity Employer/Veterans/Disabled. 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