{"id":3122221,"url":"https://alion.io/job/konnekt-operations-manager-security","title":"Operations Manager (Security)","company":{"id":2401965,"name":"Konnekt","domain":"konnekt.com","url":"https://alion.io/company/konnekt-com","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"B","score":83,"open_postings":77,"ghost_share":0,"stale_share":0.688,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malta"],"countries":["MT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":40000,"max":45000,"currency":"EUR","period":"year","gross":null,"usd_annual":50475},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T19:08:54Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-24T17:27:14Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Our client is looking to recruit an Operations Manager to join their growing team. Reporting to the General Manager, the chosen candidate will:\nOperational Planning & Coordination\nDevelop event-specific operational plans, staffing rosters, and deployment strategies tailored to venue layouts, expected attendance, risk assessments, and client requirements.\nCoordinate and conduct pre-event briefings to ensure all personnel thoroughly understand their assigned duties, operational protocols, and safety standards.\nLiaise with event organizers, venue managers, suppliers, and external authorities (including local emergency services and security entities) to guarantee seamless operational integration.\nOversee on-site setup, placement of crowd-control barriers and resources, and conduct final readiness checks prior to event doors opening.\nTeam Leadership, Recruitment & People Management\nLead, supervise, and inspire a team of crowd management professionals, driving high performance, professionalism, and strict adherence to safety standards.\nProvide real-time on-site direction, dynamically reallocating team members to manage crowd density, flow, and emerging incidents.\nManage full recruitment lifecycle activities for crowd control staff, including interviewing, selection, and onboarding support.\nCoordinate ongoing training programs in conjunction with the HR Department, maintaining comprehensive training and compliance records.\nFacilitate post-event debriefs, performance evaluations, and continuous improvement reviews with operational teams.\nSafety, Compliance & Risk Management\nConduct, review, and update event-specific risk assessments, identifying potential crowd-related hazards and implementing robust mitigation strategies.\nEnforce strict compliance with local laws, licensing regulations, occupational health & safety policies, and organizational guidelines.\nContinuously monitor crowd behavior and density patterns to proactively prevent safety hazards.\nDirect emergency response procedures, incident handling, and formal post-incident documentation and reporting.\nClient & Stakeholder Communication\nAct as the primary operational contact for clients across all stages of the event lifecycle\nMaintain clear and transparent communication regarding staffing levels, safety measures, and operational logistics.\nAddress client queries or concerns promptly and professionally to ensure an exceptional service experience.\nPrepare comprehensive post-event summary reports covering operational metrics, incident logs, and strategic recommendations for future 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