{"id":1504141,"url":"https://alion.io/job/kontoor-brands-helly-hansen-retail-keyholder","title":"Helly Hansen - Retail Keyholder","company":{"id":1965741,"name":"Kontoor Brands","domain":"kontoorbrands.com","url":"https://alion.io/company/kontoorbrands","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":18,"ghost_share":0,"stale_share":0.778,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Banff, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":16,"max":20,"currency":"CAD","period":"hour","gross":null,"usd_annual":28000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-23T00:00:00Z","employer_posted_date":"2026-07-23","last_verified_at":"2026-10-25T13:07:51Z","board_verified":true,"closed_at":null,"days_open":94,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":94},"description":"Who We Are:\nKontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.\n Job Posting:\nFounded in Norway in 1877, Helly Hansen continues to develop professional-grade apparel that helps people stay and feel alive. Through insights drawn from living and working in the world’s harshest environments, the company has a long legacy of delivering first-to-market innovations, including the first supple waterproof fabrics over 140 years ago. Other breakthroughs include the first fleece fabrics in the 1960s, the first technical base layers in the 1970s, and the award winning and patented H2Flow™, temperature regulating system. Recently, Helly Hansen won the coveted Outside Magazine “Gear of the Year” award for the Odin Infinity Insulated Jacket, which features proprietary technologies including Lifaloft™, insulation and Lifa Infinity Pro™, a waterproof breathable construction made without chemical treatments, providing long-lasting durable water resistance (DWR) without a coating, continuing our innovation.\nHelly Hansen is a leader in both technical sailing and performance ski apparel. Its ski uniforms are tested and trusted by over 55,000 professionals, as well as Olympians, National Teams, and over 200 ski resorts and mountain guiding operations around the world. Helly Hansen’s outerwear, base layers, sportswear, footwear, and workwear and sold in more than 40 countries and are trusted by professionals and enthusiasts around the world.\nPosition Summary:\nThe Part Time Sales Lead is an entry-level leadership role responsible for opening and closing the store, supporting sales performance, delivering exceptional customer experiences, and executing day-to-day store operations. This Sales Lead supports the Store Manager by following customer engagement strategies and maintaining merchandising standards that support a positive customer experience. Kontoor values all perspectives and encourages candidates with different backgrounds, experiences, and ways of thinking to apply.\nThe Primary work location will be: 201 Banff Ave, Banff, AB T1L 1G4, Canada\nVacancy:\nThis position is for an existing vacancy\nKey Responsibilities:\nBrand Experience/Customer Service\nEnsure excellence in customer service in the store by upholding high retail standards to ensure an in-store experience that aligns with company standards.\nInitiate conversations with all customers, building a relationship to learn interests and identify products to suggest. \nAssist customer in the fitting room.\nRecommends product that is aligned with customer needs and preferences through suggestive selling and encourages the customer to make a purchase.\nBuilds brand loyalty by promoting the rewards program and achieves weekly loyalty sign up goals.\nLearn about new products and trends to better engage customers.\nConsistently achieve personal sales targets and contribute to overall store performance. \nProvides information and advice on product performance, features, and specifications.\nVisual, Operation, and Safety\nMaintain visual merchandising standards and ensure the sales floor is clean, organized, and well-stocked.\nAssist in daily store operations, including opening and closing, freight processing, accurately process transactions, handle cash, and maintain point-of-sale integrity.\nFollows company and store policies, procedures, and operational guidelines; communicates concerns to store leadership. \nAssigns tasks to team members as directed to support operational needs.\nReact quickly to all customers and/or employee injuries and report them immediately to the Manager on Duty.\nParticipates in Loss Prevention Audits, understands and complies with company loss prevention policies to minimize store shrink.\nLeadership\nActs as Manager on Duty in the absence of the other members of the leadership team.\nRegularly communicates any employee’s concerns directly to the Store Manager.\nAssists with onboarding and training new team members in sales behaviors, customer service expectations, and store procedures.\nAddresses customer concerns professionally and in accordance with company guidelines. \nPosition Competencies:\nBold Accountability: Demonstrate accountability and follow through on assigned responsibilities. \nCustomer Centric Innovation: Passion for the brand and knowledge of the customer and products.\nEmpowered Collaboration: Promote an environment that encourages feedback, belonging, participation, creativity, and learning by communicating best practices and ideas.\nGlobal Agility: Willingness to make changes as suggested by manager on duty to meet store goals and create a positive work environment. \nStrategic Foresight: Take initiative to work ahead, seeking guidance when appropriate.\nPurposeful Integrity: Respect the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands.\nUrgency for Impact: Acts quickly to support sales, loyalty enrollment, and service goals.\nJob Requirements:\nMust be 18 years of age or older.\nRetail or customer-facing experience preferred but not required.\nArrive on time for scheduled shifts and work a flexible schedule to meet the needs of the business.\nThis role requires a minimum availability of 30 hours per week including one weekend day and rotating holidays, additional availability a plus.\nEssential Functions: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\nAbility to communicate clearly and respectfully with customers and team members.\nOperate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).\nStand and move throughout the store during scheduled shifts.\nWalking and moving to assist customers, retrieve merchandise and recover the store.\nLifting and carrying, ability to maneuver and/or lift 25 lbs. regularly, and up to 50 lbs. occasionally.\nAbility to push/pull full racks of merchandise for restocking the store.\nAbility to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness.\nManual labor is required occasionally to assemble displays and/or rearrange the store layout.\nVision to accurately read labels, assist customers, and tasks that require attention to detail.\nAbility to use fine manipulation, and grasp with hands to sort and organize clothing, ex. place on hangers, folding, organize in color/size order.\nAccommodation: Helly Hansen is an equal opportunity employer that is committed to creating a diverse and inclusive work environment. All applicants are encouraged to apply. Helly Hansen welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.\nCompensation\nThe estimated base pay for this role is between $16.25 and $20.00 per hour. The range displayed on each job posting reflects the minimum and maximum target range for this location. Compensation packages are based on many factors unique to each candidate, including but not limited to skill set, work experience, relevant training and certifications, business needs, market demands and specific geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonuses based on achieving store and personal targets.\nBenefits:\nEmployee discounts\nFlexible schedule\nPaid Time Off includes vacation and sick time, and holidays.\nPersonal Information\nHelly Hansen collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in the company policy.\nJob Description: Kontoor Brands is an Equal Opportunity Employer. EOE/AA/M/F/Vet/Disability\nWhy Kontoor Brands?\nAt Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products.\nWhen our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs - now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement.\nWe are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. 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