{"id":1740278,"url":"https://alion.io/job/kontoor-brands-wrangler-store-manager","title":"Wrangler - Store Manager","company":{"id":1965741,"name":"Kontoor Brands","domain":"kontoorbrands.com","url":"https://alion.io/company/kontoorbrands","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":21,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":40,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Waco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":56500,"max":64000,"currency":"USD","period":"year","gross":null,"usd_annual":64000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T00:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-18T16:56:10Z","board_verified":false,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Who We Are:\nKontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.\nJob Posting:\nJoin the Wrangler® team and step into a legacy built on authenticity, grit, and purpose. Since 1947, Wrangler has pioneered iconic workwear and Western-inspired apparel-designed with durability, innovation, and real-world function at its core. From rodeo arenas to everyday life, our products are trusted by those who demand performance, comfort, and timeless style.\nToday, Wrangler continues to evolve, blending its rich heritage with modern fits, fresh designs, and contemporary style that resonates with a new generation of customers. With legendary pieces like the 13MWZ jean at its core, the brand seamlessly connects tradition with what’s next.\nIf you're passionate about delivering exceptional experiences and representing a brand that honors its roots while embracing the future, Wrangler is where you belong.\nPosition Summary:\nThe Store Manager is responsible for all aspects of their assigned retail store. This role drives sales performance, customer experience, team engagement, expense management, and day-to-day store operations. The Store Manager leads the sales floor and communicates the expectations around customer experience. The Store Manager ensures store standards, processes, and policies are executed consistently along with coaching the team to achieve goals. Kontoor values all perspectives and encourages candidates with different backgrounds, experiences, and ways of thinking to apply.\nResponsibilities:\nBrand Experience/Customer Service\nEnsure store sales performance by creating a customer-first, sales-focused culture while modeling selling behaviors, and coaching team members to ensure the in-store experience aligns with company guidelines.\nCommunicates priorities and expectations, helping the team understand how selling impacts store and brand success.\nEngages customers through open-ended questions, active listening, and personalized product suggestions that reflect individual needs.\nReviews trends, customer feedback, and in-store observation to improve and adjust selling strategies.\nSupports loyalty performance by setting and communicating clear expectations, tracking results, and coaching the team to achieve goals.\nVisual, Operation, and Safety\nEnsures all visual merchandising standards are consistently met, ensuring the store is clean, organized, and well stocked. Will adapt visual merchandising as needed to support sales and product storytelling.\nLeads daily store operations including opening and closing, point of sale integrity, freight processing, loss prevention and safety initiatives.\nIndependently merchandise the store following brand guidelines, coaches the team to merchandise the store, and can be adaptable to adjust visual presentation to drive sales.\nConsistently ensures adherence to all company policies, procedures, and operational guidelines.\nReact quickly to all customer and/or employee injuries and report them immediately to Human Resources.\nManages all store processes including merchandising, marketing, freight, inventory management, loss prevention, safety, and expenses.\nConducts regular store walkthroughs to identify opportunities to improve organization, visual presentation, safety, and loss prevention, ensuring compliance with company policies, procedures, and reporting requirements.\nParticipates in Loss Prevention Audits, reviews results, and creates a plan to meet district and company shrink goals.\nLeadership\nActs as Manager-On-Duty on a rotating basis.\nAttracts, develops and retains a high-performing team that prioritizes customer engagement and selling excellence.\nLeads onboarding of new employees and continues development for high potential employees.\nCreates an environment where individuals are supported and encouraged to achieve personal and professional goals.\nDrives engagement by recognizing selling wins, celebrating success, and creating momentum around achievement of individual and store goals.\nManages store expenses in partnership with the District Manager.\nHolds the team accountable through in-the-moment feedback along with conducting quarterly performance reviews.\nAddresses and resolves customer concerns quickly and professionally, reinforcing trust and brand loyalty.\nBuilds relationships with peers and other stores within district by sharing best practices and asking for feedback and training where applicable.\nPosition Competencies:\nBold Accountability: Owns store results, sets clear expectations, delegates effectively, and follows up to ensure outcomes are achieved.\nCustomer Centric Innovation: Uses customer insight and feedback to continuously improve selling behaviors and store operations.\nEmpowered Collaboration: Partners with peers and corporate departments to ensure store success, along with creating a culture of collaboration within the store.\nGlobal Agility: Positively embraces any communicated changes, remains open to different perspectives, and helps teams adjust successfully.\nStrategic Foresight: Plans for business and selling needs, develops talent to ensure a succession plan for store performance.\nPurposeful Integrity: Upholds company values by creating a culture of belonging and addresses concerns swiftly, building trust through consistency.\n· Urgency for Impact: Responds quickly to opportunities in store performance and takes action to improve.\nJob Requirements:\nMust be 18 years of age or older.\nOpen availability, including evenings, weekends, and holidays.\nPrevious retail leadership experience as an Assistant Store Manager or Store Manager or preferred.\nExperience leading teams, driving sales results, and coaching customer engagement and selling behaviors\nEssential Functions: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\nCommunicate clearly and respectfully with customers and team members.\nUse store technology and office equipment, including point-of-sale systems, computers, and handheld devices.\nStand and move throughout the store during scheduled shifts, up to 8 hours.\nAssist with customer needs, merchandise recovery, and general store organization.\nLift and carry up to 25 lbs. regularly and up to 50 lbs. occasionally, with team support as appropriate.\nPush or pull merchandise racks and assist with restocking activities.\nReach, bend, stoop, crouch, and stretch to retrieve merchandise and maintain store standards.\nPerform occasional manual tasks such as assembling displays or adjusting store layouts.\nUse vision and attention to detail to read labels, organize merchandise, and support customers.\nUse hands for fine manipulation, such as folding, hanging, and organizing apparel.\nPay and Benefits:\nPay Range for this position is: $56,500-$64,000\nCompetitive health, dental, and vision insurance.\nOptional short- and long-term disability insurance.\n401(k) with company match\nEmployee assistance program\nEmployee discounts\nFlexible schedule\nHoliday Pay\nWhy Kontoor Brands?\nAt Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products.\nWhen our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs - now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement.\nWe are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. 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