{"id":3977942,"url":"https://alion.io/job/konverge-technologies-it-support-technician","title":"IT Support Technician","company":{"id":4529043,"name":"Konverge Technologies","domain":"konverge.co.in","url":"https://alion.io/company/konverge-technologies","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Navi Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T18:35:35Z","employer_posted_date":null,"last_verified_at":"2026-11-09T18:35:35Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"We are seeking an enthusiastic IT Support Technician to join our team in the Mumbai Region, Maharashtra. This is an excellent opportunity for IT freshers looking to kickstart their careers in the technology sector. As an IT Support Technician, you will be responsible for providing technical support and assistance to our clients and internal teams, ensuring that all hardware and networking issues are resolved efficiently and effectively.\n\nKey Responsibilities:\nProvide first-line support for hardware and networking issues, troubleshooting problems and resolving them in a timely manner.\nAssist in the installation, configuration, and maintenance of computer systems and networks.\nRespond to support requests via phone, email, or in-person, ensuring a high level of customer service.\nDocument and track issues using our ticketing system, ensuring that all interactions are logged accurately.\nCollaborate with other IT team members to improve processes and enhance service delivery.\nStay updated with the latest technology trends and best practices in hardware and networking.\n\nRequired Skills:\nBasic knowledge of hardware components and networking principles.\nStrong problem-solving skills and the ability to work under pressure.\nExcellent communication skills, both verbal and written.\nA proactive attitude towards learning and professional development.\nAbility to work independently as well as part of a team.\n\nIf you are a motivated individual with a passion for technology and a desire to learn, we encourage you to apply for this exciting opportunity to grow your career in IT support.\nSkills\nHardware, IT, Support","description_format":"text","description_chars":1622,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-09T18:35:35Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["seen:0","win:early"],"computed_at":"2026-11-09T23:28:12Z"},"pay":null,"html_url":"https://alion.io/job/konverge-technologies-it-support-technician","json_url":"https://alion.io/job/konverge-technologies-it-support-technician.json","meta":{"generated_at":"2026-11-09T23:28:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13079,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4529043},"rest":"https://alion.io/mcp/rest/get_company?id=4529043"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkonverge-technologies-it-support-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkonverge-technologies-it-support-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkonverge-technologies-it-support-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/konverge-technologies-it-support-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkonverge-technologies-it-support-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3977942}},{"tool":"search_jobs","arguments":{"company":"konverge.co.in","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3977942},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}