{"id":2432468,"url":"https://alion.io/job/korridor-holdings-sales-associate-namibia","title":"Sales Associate - Namibia","company":{"id":3898358,"name":"Korridor Holdings","domain":"korridor.com","url":"https://alion.io/company/korridor-holdings","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Namibia"],"countries":["NA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T09:43:52Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-26T17:05:52Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"As a Sales Associate, your\nprimary role is to ensure superior customer service by answering product and\nservice questions, while suggesting information about other products and\nservices. You will be responsible to process orders, prepare customer correspondences\nand fulfill customer needs to ensure customer satisfaction.\nDuties and Key Areas of\nResponsibility\nFirst point of contact for all customer queries and processing of orders\nOpen and maintain customer accounts and profiles by recording accountinformation on the admin website\n\nLiaison between Sales, Finance, IT and customers\nResolve product or service problems by clarifying the customer'scomplaint; determining the cause of the problem; selecting and explaining the\nbest solution to solve the problem; expediting correction or adjustment;\nfollowing up to ensure resolution\n\nPrepare product or service reports \nManage inbound customer calls\nIdentify and assess customers' needs to achieve satisfaction\n\nBuild sustainable relationships of trust through open and interactivecommunication\n\nHandle customer complaints, provide appropriate solutions andalternatives within the time limits and follow up to ensure resolution\n\nKeep records of customer interactions, process customer accounts andfile documents\n\nGo the extra mile to engage customers\nAssist with placement of orders, refunds, or exchanges\nAdvise customers on available products\nOmnibus & FICA Management\nAd hoc Duties as required from time to time.\nRequirements\nNational Senior Certificate\nAdditional courses in relevant fields will be advantageous\nValid Driver’s License and Passport.\nMinimum 1 year of experience in Sales\nExcellent communication skills: Ability to effectively communicate withcustomers, team members, and other stakeholders.\n\nResults-oriented: Strong focus on achieving or exceeding sales targets.\nCustomer focus: Ability to build and maintain strong relationships withcustomers and relevant stakeholders.\n\nAdaptability: Ability to adapt to changing market conditions and customerneeds.\n\nProblem-solving skills: Ability to identify and address sales-relatedissues effectively.\n\nTeam player: Ability to 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