{"id":971387,"url":"https://alion.io/job/kota-senior-account-manager","title":"Senior Account Manager","company":{"id":5367,"name":"Kota","domain":"kota.com","url":"https://alion.io/company/kota","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom","Dublin, Ireland"],"countries":["GB","IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":72000,"max_usd":143000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":89},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"OpenAI","optional":false}],"status":"live","first_seen_at":"2026-09-16T15:43:02Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-21T06:08:30Z","board_verified":true,"closed_at":null,"days_open":34,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":34},"description":"About Kota\nKota is reimagining insurance and retirement benefits for the modern workforce. Through our two flagship products, Kota Platform, the first fully integrated benefits platform, and Kota Embed, our embedded insurance solution, we're making benefits more accessible, valued, and global.\nToday, we power benefits for tens of thousands of employees at Europe's most forward-thinking companies, including Carwow, Tines, Zoe, and Remote. Founded in 2022, we've raised more than €20M from leading investors like EQT Ventures, Eurazeo, Northzone, and Frontline, along with founders and executives from Workday, Remote, Personio, OpenAI, and more.\nThe Role\nWe're hiring a Senior Account Manager in our Embed team to own and manage the relationship with our strategic customers. This role requires managing a portfolio of enterprise clients and acting as their strategic commercial partner: driving expansion across new countries, deepening stakeholder relationships, and surfacing insights that shape our product and operational priorities.\nAs we expand into new geographies and onboard more complex enterprise clients, we need someone who can drive growth, strengthen relationships, and make sure partners get the full value of Kota Embed.\nYou're joining at a moment of real momentum for Embed. New clients, markets and opportunities are coming online fast, which brings both challenge and the chance to make a genuine impact.\nWhat You'll Do\nDrive client growth: expand usage across new countries, product modules and eligible populations, and build clear account plans, forecasts and expansion roadmaps\n\nSpot upsell and expansion triggers early, then coordinate internally to execute them\n\nOwn strategic relationships as the primary contact for post-launch Embed clients, building multi-level relationships across their Product, Ops and Commercial teams\n\nRun structured QBRs that align stakeholders and drive long-term partnership value.\n\nOwn client-level escalations (not consumer queries), coordinating resolution across Product, Integrations, Expansion & Benefits, and Embed Operations, and keeping clients informed through issues or delays\n\nTrack account performance across revenue, lives, satisfaction and operational health, surfacing trends and risks early and turning them into clear action\n\nChampion the voice of the client: distil feedback into insights for Product, Expansion and Ops, and help shape the Embed partnership model and lifecycle as we scale\n\nWhat We're Looking For\n8+ years in account management, partnerships or customer success\n\nStrong relationship builder, confident with senior stakeholders and delivering board level presentations\n\nExperience of managing large complex renewals and multi year engagements\n\nCrafting of complex propositions, straddling technical, commercial and support\n\nThrives in a dynamic, unstructured startup environment\n\nIterates and executes quickly - has built process and strategies in previous high growth organisations\n\nHighly organised, thrives under pressure, able to manage multiple clients at pace\n\nExperience of going from zero to one and building new commercial frameworks\n\nHas sold and managed technical products previously - can quickly move between reading a balance sheet and technical API documentation\n\nPrior experience in health insurance, benefits, EOR/GP or SaaS/Fintech is a big plus\n\nOur Values\nHave Integrity. We care deeply about our why and it won't jeopardise our how.\n\nCare Deeply. Our products are our story, we look at the details, go the extra mile to delight customers.\n\nOwn Your Ship. Ask why, do the work, get the data, solve the problem, be an owner.\n\nRaise the Bar. We continuously look to push past good enough. Expect more, move faster, and never stop raising your and the team's standards.\n\nPlay to Win. We exist because we decided to say no to the norm, now we do this everyday.\n\nKota Benefits\nHealth Insurance via Kota\n\nWorkplace Pension with matched contributions up to 5% via Kota\n\nWFH stipend to support your home office\n\nGenerous Paid Time Off, work hard and recharge fully\n\nAnnual company-wide offsite + dedicated team offsite","description_format":"text","description_chars":4124,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Home office"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"},{"name":"Ireland","iso":"IE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Insurance & Benefits","InsurTech"],"lifecycle":[{"event":"open","at":"2026-09-16T18:04:57Z"}],"visa":[],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.765,"p_room":0.9,"age_days":34,"expected_fill_days":57,"reasons":["conf:3","win:mid"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/kota-senior-account-manager","json_url":"https://alion.io/job/kota-senior-account-manager.json","meta":{"generated_at":"2026-10-21T10:16:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14523,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5367},"rest":"https://alion.io/mcp/rest/get_company?id=5367"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkota-senior-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkota-senior-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkota-senior-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kota-senior-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkota-senior-account-manager"}]}