Product Manager

About the Role

As one of the first product hires in the UAE, you will own the end-to-end journey of our offline payment products - from terminals and merchant apps to internal tools - ensuring they deliver a best-in-class experience for UAE merchants. You will bridge the gap between local market needs and our global product-tech engine, shaping the roadmap, driving product-market fit, and enabling a seamless go-to-market. This is a hands-on, zero-to-one role for a product builder who thrives in ambiguity and is passionate about building what merchants truly need.

Job Responsibilities:

• Define & own the UAE product roadmap - prioritize features and enhancements based on local merchant pain points, competitive landscape, and business goals.
• Drive product discovery & execution
• Align cross-functionally for GTM success - partner with Sales, Marketing, Operations, and Compliance to define launch plans, ensure smooth rollout, and monitor adoption and feedback.
• Serve as the local voice of the merchant - develop a deep understanding of UAE SME behaviors, payment habits, and regulatory environment; translate insights into product decisions.
• Enable merchant & partner onboarding - support technical integration and onboarding processes for key merchants and channel partners.
• Track, learn, iterate - define success metrics, analyze product performance, and continuously refine the product to improve retention and satisfaction.

Job Requirements:

• 5-8+ years of B2B product management experience, ideally within fintech, payments, or SaaS;
• Proven experience launching and iterating on products in early-stage or high-growth environments; comfortable with ambiguity and moving from insights to execution quickly.
• Strong collaboration skills - able to work effectively with regional teams.
• Customer-obsessed and data-informed - naturally curious about user behavior and able to use both qualitative feedback and quantitative metrics to guide decisions.
• Excellent communication in English; Mandarin is a bonus.