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KPM

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Lead HVAC Maintenance Technician

Reports to: Community Manager Employment type: Full-time, on-site Compensation: based on experience

The Role

As Lead HVAC Maintenance Technician, you're the technical backbone of the property. You diagnose and repair the community's heating and cooling systems, own the preventive-maintenance program, and set the pace and standard for the on-site maintenance team. This is a hands-on leadership role for someone who is EPA-certified, comfortable troubleshooting HVAC end to end, and ready to keep a full building of student residents comfortable through peak cooling season, the summer turn, and coordinated August move-in.

What You'll Do

HVAC & Technical Leadership

  • Diagnose, repair, and maintain HVAC systems across the community - split systems, heat pumps, PTAC units, mini-splits, condensers, air handlers, thermostats, and related controls.
  • Handle refrigerant recovery, charging, and leak detection in full compliance with EPA regulations.
  • Build and run the seasonal preventive-maintenance program: filter changes, coil cleanings, condensate lines, system inspections, and pre-summer readiness checks across every unit.
  • Serve as the go-to technical resource for the team, mentoring and training technicians on HVAC diagnostics and repair best practices.

General Maintenance & Turn

  • Complete and oversee general make-readies and the summer turn so the building is 100% move-in ready for August.
  • Support broader maintenance needs as they arise - plumbing, electrical, appliance, and general repairs - and know when to bring in a licensed vendor.
  • Keep common areas, mechanical rooms, the pool equipment area, and building systems in safe, working condition.

Work-Order & Team Management

  • Prioritize, assign, and close out work orders in the property management system (e.g., Entrata, RealPage/OneSite, Yardi), keeping response times fast and residents satisfied.
  • Help schedule the maintenance team's daily workflow and lead by example on quality and professionalism.
  • Coordinate with the Community Manager on turn timelines, capital needs, and larger repairs.

Safety, Compliance & On-Call

  • Follow all safety protocols, EPA/refrigerant handling requirements, and OSHA standards; keep MSDS/SDS and equipment logs current.
  • Enter occupied units professionally and in line with Fair Housing and North Carolina landlord-tenant requirements.
  • Participate in the on-call rotation and respond to after-hours HVAC and maintenance emergencies.

What You Bring

Required

  • EPA Section 608 Certification (Universal preferred) - this is non-negotiable for the refrigerant work central to the role.
  • 3+ years of hands-on HVAC maintenance experience, ideally in multifamily or student housing.
  • Strong diagnostic and repair skills across residential HVAC systems, with the ability to read schematics and troubleshoot electrical and mechanical components.
  • Working knowledge of plumbing, electrical, and appliance repair sufficient to lead general maintenance.
  • Experience leading, training, or mentoring other technicians, or clear readiness to step into a lead role.
  • Comfort with property management/work-order software and basic digital reporting.
  • Ability to lift 50+ lbs, work on ladders and rooftops, and perform physical repair work in varied conditions.
  • Valid driver's license and reliable transportation for on-call response.

Preferred

  • HVAC EPA Universal certification and/or NATE certification.
  • Multifamily or student housing turn experience, including full-building make-readies against a deadline.
  • Familiarity with pool-equipment maintenance and certification (CPO) or willingness to obtain.
  • Familiarity with the Greenville / East Carolina University market.

.]

How to Apply

Submit your resume and a brief note about your HVAC background and any certifications you hold to [insert application link / email]. Applications are reviewed on a rolling basis.

KPM is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and residents.

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