{"id":3149768,"url":"https://alion.io/job/kpmg-junior-engineer-ais-platform-and-support","title":"Junior Engineer - AIS Platform and Support","company":{"id":2178,"name":"KPMG","domain":"home.kpmg","url":"https://alion.io/company/kpmg","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":81,"open_postings":13,"ghost_share":0,"stale_share":0.769,"repost_share":0,"time_to_fill_p50_days":58,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Backend","role_family":"Backend","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India","Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":21000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":36},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"ITIL","optional":false},{"name":"Rest API","optional":false}],"status":"live","first_seen_at":"2026-10-23T11:35:15Z","employer_posted_date":null,"last_verified_at":"2026-10-23T11:35:15Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"The Junior Azure Integrations Support Engineer provides first-line operational support for Azure Integration Services in a production environment. Working under supervision and using defined runbooks and procedures, the role focuses on monitoring, alert triage, incident logging, and initial remediation to ensure integration services remain stable and available.\n\nThe candidate will have responsibilities across the following functions: \n\nMonitoring and First-Line Support: \nMonitor integration workflows, transactions, dashboards, and alerts for failures and performance issues.\nIdentify and classify incidents based on impact and urgency.\nPerform first-level troubleshooting using predefined runbooks and knowledge articles.\n\nIncident and Service Request Management: \nCreate, update, and maintain accurate incident and service request records.\nCapture logs, error details, and diagnostic information to support escalation.\nEscalate complex, recurring, or unresolved issues to senior engineers promptly.\nProvides 24x7 Level 1 monitoring and first-response support through rotational shifts.\nPerforms alert triage, ticket creation, and runbook-based remediation.\nEscalates incidents to Level 2/3 in line with defined SLAs and escalation procedures.\nParticipate in shift handovers and operational reporting.\n\nOperational Assistance: \nAssist with retries, replays, and authorised data correction activities under supervision.\nParticipate in incident bridge calls and coordination activities when required.\nSupport post-incident activities, including documentation updates and knowledge capture.\n\nLearning and Development: \nDevelop foundational skills in Azure Integration Services and cloud operations.\nFollow operational standards, security controls, and compliance requirements.\nActively build technical capability toward Level 2 support responsibilities.\n\nRequirements: \nBasic understanding of APIs (REST), HTTP methods, and response codes.\nFoundational knowledge of: Messaging systems (queues, topics). Event-driven integration concepts.\nExposure to Azure Logic Apps, Azure Service Bus, or similar integration platforms.\nFamiliarity with incident, problem, and service request management processes.\nStrong analytical skills, attention to detail, and willingness to learn.\n\nPreferred: \nMicrosoft Azure Fundamentals (AZ-900) certification.\nExposure to enterprise integration platforms or middleware support.\nBasic understanding of ITIL concepts and service management practices.\nSkills\nazure, incidents, integration, integrations, it operations, itil, logic apps, microsoft azure, middleware, monitoring, service bus, support","description_format":"text","description_chars":2626,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Audit & Assurance Firms","Financial Advisory, Valuation & Restructuring","Management Consulting","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-10-23T11:35:15Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":58,"reasons":["seen:1","stale_co","velocity","win:early","comp:junior"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/kpmg-junior-engineer-ais-platform-and-support","json_url":"https://alion.io/job/kpmg-junior-engineer-ais-platform-and-support.json","meta":{"generated_at":"2026-10-26T01:24:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1794,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2178},"rest":"https://alion.io/mcp/rest/get_company?id=2178"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkpmg-junior-engineer-ais-platform-and-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkpmg-junior-engineer-ais-platform-and-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkpmg-junior-engineer-ais-platform-and-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kpmg-junior-engineer-ais-platform-and-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkpmg-junior-engineer-ais-platform-and-support"}]}