Service & Maintenance Engineer (m/f/d)

About Kraftblock

Kraftblock is a fast-growing cleantech company based in Sulzbach/Saar, Germany. We develop modular high-temperature energy storage systems that enable the decarbonization of energy-intensive industries by flexibly storing and using waste heat and renewable energy. Backed by leading international investors, we are driving the global transformation toward a net-zero industrial future .

Tasks

Maintenance & Troubleshooting

• Plan, organize, and execute maintenance and repair activities
• Perform root cause analysis and resolve technical faults in areas such as instrumentation, piping, static and rotary equipment, DCS/PLC systems
• Calibrate and troubleshoot instrumentation and sensors
• Operate and optimize electrical subsystems (e.g. drives, fans, relays, breakers, grounding systems)
• Develop and maintain maintenance schedules, protocols, and reports (including remote troubleshooting documentation)

Customer Interaction & Field Service

• Conduct on-site service visits and system interventions at customer locations (domestic and international)
• Act as a technical point of contact for customers and ensure service satisfaction
• Coordinate and supervise external service providers and contractors
• Support the drafting and management of service and maintenance contracts

System Optimization & Innovation

• Analyze system malfunctions and recommend technical improvements
• Develop and implement predictive, preventive, and reactive maintenance strategies
• Collaborate with software, process, and data teams to create digital twins, condition monitoring, and predictive fault detection dashboards
• Support lifecycle innovation by recommending system upgrades and design-for-maintenance improvements
• Contribute to HAZOP and risk assessment processes
• Develop training manuals and conduct training sessions for plant operators

Requirements

• Degree in Mechanical Engineering, Mechatronics, Automation & Control Engineering, Process Engineering, or a related field
• Several years of experience in service, maintenance, or operations of process or industrial systems
• Solid understanding of electrical, control, and instrumentation systems (EMSR)
• Hands-on experience with DCS and/or PLC systems (basic programming knowledge required)
• Experience managing external contractors and technical projects
• Excellent communication skills and strong customer orientation
• Proficiency in English (spoken and written); German is a plus
• Confident using MS Office; experience with SAP or similar ERP systems is a plus
• Self-starter with a hands-on mentality, team spirit, and problem-solving skills
• Willingness to travel internationally and participate in on-call duty rotation

Benefits

• Permanent full-time contract in a future-oriented cleantech company
• Flexible work models with remote work options and trust-based working hours
• Personal development through tailored training and development programs
• Flat hierarchies, ownership opportunities, and space for ideas
• Diverse international projects with real impact on the energy transition
• Strong team culture with open communication and regular team events
• Modern work environment with global collaboration tools
• Competitive salary package including pension plan and health initiatives

At Kraftblock, our goal is to enable the transition to renewable energy. Kraftblock has a key technology to decarbonize the industry and is backed by world-class investors with a track record of supporting disruptive technology startups. Now we are looking for highly talented and visionary people who share our passion and drive to develop Kraftblock into the world's leading energy storage system. Join the "Top Innovator" and shape the future of the climate-friendly energy market!