Business Development Specialist

We are looking for a dynamic and results-driven Inside Sales / Business Development Specialist to drive customer acquisition and revenue growth. The ideal candidate should have experience in EdTech sales or B2C sales, possess strong communication skills, and be comfortable engaging with prospective customers over calls, video meetings, and digital channels.

Responsibilities:

• Connect with prospective customers through inbound and outbound calls.
• Understand customer needs and recommend suitable products/services.
• Counsel and guide prospects through the sales process.
• Generate, nurture, and convert leads into paying customers.
• Maintain a healthy sales pipeline and achieve monthly revenue targets.
• Conduct product demonstrations and presentations via phone/video calls.
• Follow up regularly with prospects to maximise conversions.
• Update and maintain CRM records with accurate customer information.
• Collaborate with marketing and operations teams to improve lead conversion rates.
• Stay updated on product offerings, market trends, and competitor activities.

Key Performance Indicators (KPIs):

• Lead-to-conversion ratio.
• Monthly revenue achievement.
• Number of customer interactions and follow-ups.
• Sales pipeline management.
• Customer satisfaction and retention metrics.

Requirements:

• Bachelor's degree (Graduation mandatory).
• 1-5 years of experience in EdTech sales or B2C sales.
• Proven track record of achieving sales targets.
• Excellent verbal and written communication skills. (Hindi & English Speaking).
• Strong negotiation and objection-handling abilities.
• Comfortable with telesales, inside sales, and customer interactions.
• Proficiency in CRM tools and Microsoft Office/Google Workspace.

Preferred Skills:

• Experience in educational counselling, admissions sales, or learning solutions sales.
• Strong consultative selling approach.
• Ability to work in a target-driven, fast-paced environment.
• Good interpersonal and relationship-building skills.
• Self-motivated with a positive attitude and strong ownership mindset.

Mandatory Requirements:

• Graduation (Bachelor's Degree).
• Hindi and English Speaking.
• Experience in EdTech Sales OR B2C Sales.
• Strong communication and sales skills.
• Target-oriented mindset and proven sales performance history.