{"id":1392057,"url":"https://alion.io/job/kripalu-night-auditor-for-guest-services","title":"Night Auditor for Guest Services","company":{"id":1825396,"name":"Kripalu","domain":"kripalu.org","url":"https://alion.io/company/kripalu","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-28T12:04:10Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-20T12:13:25Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"ABOUT US\nKripalu Center is the largest yoga and wellness retreat center in the US. Kripalu is a nonprofit educational organization dedicated to serving people and communities in realizing their full potential through the transformative wisdom and practice of Yoga. Rooted in yoga, mindfulness and holistic wellness, Kripalu creates pathways for personal and collective transformation through experiential learning. Kripalu’s campus is in the Berkshires of Western Massachusetts\nKripalu offers a wide range of experiences for guests, ranging from day passes to multi day programs and including signature programming and training developed by Kripalu, online programs, multi-day group events, and programming delivered by visiting talent (thought leaders, presenters, and luminaries).\nKripalu is committed to being an employer and community that prioritizes creating a sense of belonging for all employees, presenters, and guests. We seek employees eager to join us as we evolve as a team that embodies timeless yogic principles and present day practices of leadership and accountability.\nPOSITION SUMMARY\nThe Night Auditor is responsible for all inquiries by phone or email, while working with other departments to ensure the guest/student receives the best possible Kripalu experience. The Night Auditor also supports the call center and the front desk. This role answers all guest/students' inquiries about online and onsite programming and various amenities. He/she would have the additional responsibility of preparing and performing all the end of day procedures in the Guest Service Department which facilitates all areas of a guest’s experience, including and not limited to pre arrive, during their stay, and post stay.\nCORE COMPETENCIES\nPossesses strong core ethics, integrity, and values consistent with Kripalu’s organizational values of Service, Compassion, Inquiry, Integrity and Prescence. \nHonors and respects the diversity and uniqueness of each individual staff member. \nMaintains confidentiality and creates an environment where staff feel supported and welcome \nEager to develop and maintain simple and efficient systems. \nBuilds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions and ideas. \nDemonstrates the knowledge and abilities necessary to perform required job elements to established standards. \nLearns and adapts quickly in new situations resulting in successful performance. \nAccepts responsibility for own actions. \nEmbraces experiences as learning opportunities. \nESSENTIAL SKILLS AND EXPERIENCE\nDemonstrated ability to speak and write fluently in English, \nStrong verbal communication and active listening skills. \nDemonstrated success in problem solving and the ability to collaborate with others to find a solution. \nProfessional & reliable. \nAttention to detail and ability to multitask. \nCommitment to organizational values and mission. \nAbility to learn new computer software applications. \nMust have strong math and money handling skills. \nMust be able to lift 25Lbs. \nACCOUNTABILITIES\nPrepare and follow Nightly Audit procedures \nAccountable for balancing all revenue sources and completing daily financial reports \nPreforming closing and opening daily system functions \nAdhere all to all Front Desk Policies and Procedures \nProvide Front Desk services during the nighttime hours \nAnswer guests’ questions about the organizations and different offerings that would be available to them \nAssist guests onsite with any questions or bookings for future services \nQualifications\nMINIMAL QUALIFICATIONS\nHigh School education or equivalent \nMust be available to work evenings, weekends, and some holidays. \nProficient with Microsoft office, specifically Outlook, Excel, and Word \n BENEFITS (Start Day One of Employment)\nHealth Insurance\nDental Insurance\nVacation, Sick, & Personal Time, Paid Holidays\nVision\n403b Retirement Plan\nFlexible Spending and Dependent Care Accounts\nCompany Paid Short- and Long-Term Disability\nCompany Paid $50,000 Life Insurance Policy\nFree Meals in the Kripalu Dining Hall \nDiscounted Purchases in the Kripalu Shop and for Healing Arts Services\nYoga Classes, and the opportunity to participate in Kripalu Programs\nNight time differential earning of 0.75 dollars per hour worked between the hours of 10p-6a\nPlease note that Kripalu does not provide housing facilities for its staff members. Employees are responsible for arranging their own accommodations while working at the organization.\nKripalu is deeply committed to diversity in all forms; we are an equal opportunity employer and do not discriminate in employment and personnel practices on the basis of race, color, religion, sex, sexual orientation, military status, national origin, age, disability or genetic information, or any other basis prohibited by applicable law.","description_format":"text","description_chars":4923,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Dental insurance","Health insurance","Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Wellness Programs"],"lifecycle":[{"event":"open","at":"2026-09-28T12:04:10Z"},{"event":"close","at":"2026-10-09T08:05:20Z"},{"event":"reopen","at":"2026-10-09T12:41:32Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.713,"p_room":0.75,"age_days":21,"expected_fill_days":23,"reasons":["conf:4","win:late"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/kripalu-night-auditor-for-guest-services","json_url":"https://alion.io/job/kripalu-night-auditor-for-guest-services.json","meta":{"generated_at":"2026-10-20T19:15:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22182,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1825396},"rest":"https://alion.io/mcp/rest/get_company?id=1825396"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkripalu-night-auditor-for-guest-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkripalu-night-auditor-for-guest-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkripalu-night-auditor-for-guest-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kripalu-night-auditor-for-guest-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkripalu-night-auditor-for-guest-services"}]}