{"id":3645886,"url":"https://alion.io/job/kronospan-inside-sales-representative","title":"Inside Sales Representative","company":{"id":445992,"name":"Kronospan","domain":"kronospan.com","url":"https://alion.io/company/kronospan-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"A","score":87,"open_postings":205,"ghost_share":0.137,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":60,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Anniston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-02T18:25:44Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-08T15:23:42Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":5},"description":"Kronospan is the world's leading producer of wood panel products including MDF, OSB, Particleboard, and Laminate Flooring. We are state of the art, automated, and visionary. We are sustainable and eco-friendly. We are Worldwide AND we are American Made. We are Kronospan.\n The Inside Sales Representative acts as the primary liaison between the assigned sales team, planning, logistics, and customers to gather and record information into our order entry and ERP systems. The position also interacts with external customers and internal groups within the supply chain to develop and implement service and cost optimization solutions. The position works with transportation vendors to maintain a consistent and reliable booking, transportation, and documentation flow. This position investigates quality and service complaints, identifies root causes and formulates corrective actions. This position learns and overseas customer portfolio habits.\nProactively manage assigned account(s) to include order fulfillment process, execution of orders, and review of scheduling\nUnderstand customer product portfolio\nCorrelate to sales and communicate activity to stimulate improvement\nCoordinate with cross functional teams, and resolve / implement solutions to service challenges\nMaintain close relationship with customer purchasing and scheduling, planning, forecasting and logistic departments\nCommunicate with customers in a professional manner. Obtain customer feedback information and provide timely feedback to the company regarding service failures or customer concerns\nReview daily production schedule to anticipate changes in order status and proactively communicate issues to customers\nLiaise with Sales and Finance in case of credit-blocked deliveries.\nSolicit sale of new or additional products\nDevelop and manage account relationships and provide service support for customers\nPrepare quotations according to bid specifications, with accurate configurations\nKeep the CRM database up to date with customer information, sales stage processes and customer contacts, appointments, or complaints\nUnderstand customer's processes, unique needs and supply/demand requirements to anticipate and satisfy customer's needs\nSupport marketing efforts and educate customers on products\nMaintain complete knowledge of all products and services, our target industries (customers, trends, etc.), and competitors\nStay informed on governmental regulations pertaining to product offerings and communicate this information to sales management\nPrepare organized, accurate written reports to be used by senior management in making business decisions.\n Ability to handle multiple priorities and people simultaneously\nFlexibility to handle continually changing priorities/demands\nHistory of demonstrated initiative and teamwork\nOrganizational and time management skills\nProfessional demeanor with excellent written and oral communication skills\nExcellent math skills\nStrong customer orientation\nStrong team player\nCommitment to company values\n3 - 5 years of experience in supply chain (e.g., managing inventory, customer management, exporting/importing, transportation).\nAbility to present ideas in business-friendly and user-friendly\nBachelor’s degree or high school degree with equivalent experience.\nAdvanced skills using Microsoft Office (e.g., Excel (Experience creating analytical reports), Word, Outlook, PowerPoint).\nExperience working within an ERP system\n As a company dedicated to its associates, we offer numerous benefits and advantages:\n- Growth opportunities, domestic and international, with the world's leading producer of wood panel products\n- Work in a diverse, inclusive environment with colleagues from around the world\n- A highly competitive benefits program including affordable medical, dental and vision plans\n- Company paid life and short & long term disability plans\n- Supplemental life, critical illness and accident plans for you and your family\n- 401 (k) retirement plan with company match\n- Paid time off including a generous paid vacation plan and holidays after 90 days\n- “Life of Career” training opportunities through our global or local KronoAcademy\n- Uniform & reimbursement for safety boots & prescription safety glasses and company provided tools\nTogether we work, together we win.\nWHAT TO SEND OUR WAY\n- A cover letter along with your Resume, highlighting your education, experience and skills.","description_format":"text","description_chars":4413,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wood Products & Furniture","Building Materials"],"lifecycle":[{"event":"open","at":"2026-11-02T22:47:55Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":72500,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, 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