{"id":2869628,"url":"https://alion.io/job/krshrc-customer-service-representative-on-site","title":"Customer Service Representative -ON SITE","company":{"id":4420869,"name":"Krshrc","domain":"krshrc.com","url":"https://alion.io/company/krshrc","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saraland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":72000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1202},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T19:03:52Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-26T02:24:49Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Customer Support Specialist - Entry Level\nSaraland, AL | Full-Time | Monday-Friday | In-Office Only\nTHIS IS NOT A REMOTE POSITION. This role requires you to work in our Saraland, Alabama office Monday through Friday. Candidates must be able to reliably commute to Saraland.\nPaid Training | Full-Time | Great Company | Growth Opportunities\nAre you friendly, dependable, and enjoy helping people? We’re looking for an Entry-Level Customer Support Specialist to join our team!\nNo industry experience is required. If you have experience in customer service, retail, hospitality, reception, banking, call centers, or office support, we’d love to hear from you. We will train the right person!\nWhat You'll Do\nAnswer incoming customer calls and assist with questions\nProcess customer orders accurately\nUpdate customer accounts and information\nResolve customer concerns in a professional, positive manner\nEnter information accurately into the computer system\nWork with other departments to help customers\nHandle multiple tasks in a busy office environment\nSupport daily office operations as needed\nRequirements\nWe're Looking For Someone Who:\nHas excellent communication and customer service skills\nCan type 30+ WPM\nEnjoys talking with people and helping solve problems\nCan multitask in a fast-paced office environment\nHas strong computer and typing skills\nIs dependable, organized, and detail-oriented\nMaintains a positive attitude and professional demeanor\nLearns quickly and works well as part of a team\nPreferred Experience\nExperience in any of the following is a plus:\nCustomer Service\nReceptionist\nAdministrative Assistant\nOffice Assistant\nRetail Sales\nBanking or Teller Experience\nCall Center\nFront Desk\nHospitality\nOrder Entry\nData Entry\nOffice Administration\nBenefits\nFull-time, stable employment\nPaid training\nSupportive team environment\nOpportunity for growth and advancement\nProfessional office setting\nMonday-Friday schedule\nCompetitive pay\nBenefits available\nIf you're looking for a career with a company that values customer service, teamwork, and professional growth, we'd love to hear from you. Apply today!","description_format":"text","description_chars":2115,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-19T19:03:52Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.849,"p_room":1,"age_days":5,"expected_fill_days":20,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/krshrc-customer-service-representative-on-site","json_url":"https://alion.io/job/krshrc-customer-service-representative-on-site.json","meta":{"generated_at":"2026-10-26T04:50:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6478,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420869},"rest":"https://alion.io/mcp/rest/get_company?id=4420869"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkrshrc-customer-service-representative-on-site"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkrshrc-customer-service-representative-on-site"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkrshrc-customer-service-representative-on-site"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/krshrc-customer-service-representative-on-site\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkrshrc-customer-service-representative-on-site"}]}