{"id":1034730,"url":"https://alion.io/job/krush-labs-it-support-engineer","title":"IT Support Engineer","company":{"id":680458,"name":"KRUSH Labs","domain":"krushlabs.tech","url":"https://alion.io/company/krushlabs","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Eindhoven, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":66000,"period":"year","method":"role_country_seniority_unknown","sample_n":87},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Bash","optional":false},{"name":"Docker","optional":false},{"name":"Git","optional":false},{"name":"Hyper-V","optional":false},{"name":"Linux","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"VMWare","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-09-18T15:49:50Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-11-07T09:44:24Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"Job Summary\nOur company is developing a cutting-edge wireless communication system to connect multiple portable devices. Long range, high data rates, low latency, resistance to interferences, and multipath make this problem particularly challenging, giving the candidate unique opportunities to research, design, and implement the next-generation radio communication systems.\nWe are seeking a proactive and hands-on IT Support Engineer to support day-to-day IT operations and provide high-quality technical assistance to employees. This role is primarily focused on user support, ticket management, and maintaining stable IT systems, while working alongside senior team members on more advanced infrastructure tasks when needed.\nKey Responsibilities\nAct as the main point of contact for IT support requests; manage and resolve tickets related to hardware, software, and network issues in a timely manner.\nConfigure, deploy, and maintain laptops, workstations, and peripherals, including onboarding and offboarding support.\nDiagnose and resolve technical issues across systems, applications, and connectivity; escalate more complex issues when necessary.\nManage user accounts, permissions, and access to internal systems and tools.\nAutomation and Optimization: Develop scripts and automation tools to streamline repetitive tasks and enhance operational efficiency.\nMaintain and improve IT documentation, knowledge base articles, and standard operating procedures.\nCollaboration: Work closely with developers, researchers, and cross-functional teams to ensure IT systems align with business goals and project needs.\nRequirements\nTechnical Qualifications Required\nExpertise in Windows Server and Linux-based environments.\nExpertise in cloud (Azure, AWS) or hybrid (cloud-on-premises) infrastructure.\nHands-on experience with virtualization technologies (e.g., VMware, Hyper-V, or Docker).\nProficiency with logging and monitoring tools.\nKnowledge of scripting languages like Python, Bash, or PowerShell for automation tasks.\nExperience with version control systems like Git.\nExperience with ENTRA, Intune or similar systems.\nSkills & Abilities Required\nAbility to thrive in a rapidly changing startup environment, juggling multiple tasks and priorities effectively.\nStrong problem-solving skills with the ability to analyze complex technical challenges and implement effective solutions.\nPrecision in managing and configuring systems to minimize risks and errors.\nExcellent verbal and written communication skills to collaborate with technical and non-technical teams.\nCertifications such as CompTIA Server+, CCNA, RHCSA, or AWS Solutions Architect will be a plus.\nBenefits\nWhy Join Us?\nThis is an exceptional opportunity to bring your own daring concepts to life. What sets KRUSH Labs apart is our ability to bridge the gap between theoretical research and real-world application.\nWorking alongside top talent brings your expertise to a new height. Our Engineers are passionate researchers and PhD scientists who are driven to bring real impact.\nWe build solutions for specific needs. 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