Manager Contract Management

Purpose of the Position

# To track and ensure orders of Mining segment allotted to individual are on time as per schedule.

# To ensure cash flow and profitability of all projects

# To fulfil individual Job responsibilities as provided below.

Major Responsibilities:

• Lead a team of Project Managers to ensure that orders from mining sector manufactured, tested, and delivered on time, within budget, and in strict accordance with the contract.

• Manage the full project P&L, ensuring the post order margin exceeds the pre-order margin.

• Serve as the lead negotiator for contract disputes, liquidated damage claims, and force majeure events.

• Act as the pivot between Sales, Engineering, Procurement, and the Shop Floor to resolve bottlenecks in the manufacturing of pumps.

• Act as the senior point of contact for customers during project execution cycle.

• Review contract orders and conduct Project Kick off meeting with Customers and Internal team for new and critical orders.

• Ensure overall fulfillment of customer orders/contracts for increased customer satisfaction.

• Support order to cash process & strive for improvements inside & outside of project management by lessons learned approach.

• Plan & work towards achievement of Sales Plan as per schedule

• Submit final technical & commercial documentation and get the approval - IRN / MDCC

• Organize and attend the meetings with Customer / Client / Consultant / Vendors to expedite approvals, advances and / or any other requirements to maintain project schedule

• Follow-up / Keep track of LD orders, LD waiver requests with necessary justification and final payment

• Track cash flow of order and ensure advances and payments on time.

• Communicating effectively with clients to identify needs and evaluate alternative business solutions with project management. - Continually seeking opportunities to increase customer satisfaction and deepen client relationships. - Managing client expectations effectively.

• Enhance client relationships through excellent service, follow-up and successful project completion

• Ensure timely submission of post order documents and receipt of approval and manufacturing clearances.

• Periodic review of orders on hand with the team using SAP reports and other tools. Identify risks and initiate actions for mitigation.

• Ensure that all orders are executed within contractual delivery. In case of any delays, identify reasons and ensure receipt of delivery extensions prior to dispatch.

• Periodic reporting of the team performance to supervisor in the prescribed format.

• Ensure that all requirements as per the KSB QMS and other systems are being followed.