{"id":873407,"url":"https://alion.io/job/ksb-service-sales-manager","title":"Service Sales Manager","company":{"id":712788,"name":"KSB","domain":"ksb.com","url":"https://alion.io/company/ksb-4","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workday","truth_index":{"grade":"C","score":67,"open_postings":203,"ghost_share":0.552,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"explicit","locations":["Thomson, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":88000,"max_usd":185000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1808},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-06-05T00:00:00Z","employer_posted_date":"2026-06-05","last_verified_at":"2026-09-23T23:50:45Z","board_verified":true,"closed_at":null,"days_open":111,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":110},"description":"KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success.\nPeople. Passion. Performance. It is these three success factors that make KSB the company it is today.\nAt KSB, we recognise that it is people who actually make the difference - the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.\nService Sales Manager\nKSB SupremeServ by KSB GIW, Inc.\nDepartment: Service\nReports To: Director of Service\nLocation: Thomson, Georgia\nTravel: Approximately 30-50%\nFLSA Status: Exempt\nOVERVIEW:\nThe Service Sales Manager is responsible for driving profitable aftermarket sales growth for GIW slurry pumps and related services. Based in Thomson, Georgia, this position develops and maintains relationships with mining, aggregates, dredging, and industrial customers, promotes GIW service capabilities, and identifies opportunities for repairs, rebuilds, upgrades, inspections, field service, and replacement parts. The successful candidate will serve as a trusted advisor to customers while supporting the reliability and performance of the GIW installed base.\nRESPONSIBILITIES:\nDevelop and maintain strong relationships with existing and prospective customers throughout assigned territories.\nPromote GIW service capabilities, including inspections, field service, pump rebuilds, repairs, upgrades, maintenance programs, and service agreements.\nIdentify and develop aftermarket sales opportunities within the GIW installed base.\nConduct customer visits to assess equipment performance, understand operational challenges, and identify service solutions.\nCollaborate with service, engineering, and operations teams to develop customer-focused solutions.\nPrepare quotations and proposals in accordance with company policies and pricing guidelines.\nNegotiate pricing and commercial terms while maintaining profitability objectives.\nMaintain an active sales pipeline and provide accurate sales forecasts.\nSupport outage planning, shutdown activities, and emergency service requirements as needed.\nAssist customers with troubleshooting, product recommendations, and lifecycle planning for GIW equipment.\nMaintain accurate customer records and opportunities within the company CRM system.\nMonitor market trends, competitor activity, and customer needs to identify growth opportunities.\nEnsure compliance with all company policies, safety requirements, and applicable regulations.\nRepresent GIW professionally at customer sites, industry events, and trade shows.\nQUALIFICATIONS:\nEducation\nBachelor's degree in Engineering, Business, or a related technical field preferred; or\nEquivalent combination of education, technical training, and relevant experience.\nExperience\nFive (5) or more years of experience in technical sales, field service, engineering, maintenance, or operations within mining, aggregates, dredging, or heavy industrial environments.\nExperience with slurry pumps, slurry transport systems, or mining equipment strongly preferred.\nProven ability to build customer relationships and identify aftermarket service opportunities.\nExperience working directly with maintenance, reliability, and operations personnel.\nREQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:\nStrong understanding of slurry pump applications, pump hydraulics, wear components, and maintenance practices.\nKnowledge of mining, mineral processing, aggregates, and dredging operations.\nAbility to interpret technical drawings, specifications, and maintenance documentation.\nExcellent verbal, written, and presentation skills.\nStrong customer relationship management and negotiation abilities.\nAbility to manage multiple priorities and work independently.\nProficiency with Microsoft Office and CRM systems.\nStrong problem-solving and analytical skills.\nCommitment to safety, quality, and customer satisfaction.\nPHYSICAL REQUIREMENTS:\nAbility to travel domestically up to 50% of the time.\nAbility to access customer facilities, including mining and industrial environments.\nAbility to wear required PPE and comply with customer safety requirements.\nGIW Industries is an Equal Opportunity Employer and is committed to fostering an inclusive workplace for all employees.\nKSB SupremeServ by KSB GIW, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.\nThis policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB SupremeServ by KSB GIW, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time.\nKSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.\nThis policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time.\nWe value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.","description_format":"text","description_chars":6773,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Growth opportunities"],"hiring_locations":[{"name":"Georgia","iso":"GE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-13T18:44:28Z"}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.29,"p_room":0.28,"age_days":110,"expected_fill_days":29,"reasons":["conf:0","stale_co","velocity","ghost","win:tail","crowd:brand"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ksb-service-sales-manager","json_url":"https://alion.io/job/ksb-service-sales-manager.json","meta":{"generated_at":"2026-09-24T01:22:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}