{"id":874076,"url":"https://alion.io/job/ksb-support-engineer","title":"Support Engineer","company":{"id":712788,"name":"KSB","domain":"ksb.com","url":"https://alion.io/company/ksb-4","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"C","score":67,"open_postings":203,"ghost_share":0.557,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-04T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India","Ahmedabad, India","Indore, India","Bengaluru, India","Mumbai, India","India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":35000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":419},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Digital Twin","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-01-16T00:00:00Z","employer_posted_date":"2026-01-16","last_verified_at":"2026-10-04T22:24:51Z","board_verified":true,"closed_at":null,"days_open":262,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":261},"description":"Responsible for Equipment* data related activities and related global support for C4C\n\n* its a digital twin of a physical product which carries the entire Product life cycle and can be tracked in C4C.an Equipment is also called as Registered Products in C4C.\nSupport necessary tasks related to data management of KSB and Non-KSB Equipments (i.e. Products)\n\nSupport tasks related to preparation of site database and related web portal tasks\n\nInteract with key users within KSB group globally, to ensure completeness and correctness of given task in time and support activities\n\nSupport global rollouts for implementations of various projects\n\nDetailed Documentation of each activity and update the SharePoint and portal for communications to the users.\n\nUser trainings\n\nRegular testing activities for Quality tenant and cross collaboration with C4C functional team and IT developers.\n\nSupport data migrations as a part of any new C4C or SAP implementations which will have effect on the existing product data in C4C.\n\nFunctional / Technical Competencies\nPreferred-Good knowledge of KSB global products and main part types.\n\nRequired- Exposure to SAP SD module, MM module & C4C (CRM tool- Cloud for customer)\n\nExpertise in MS - Excel/ Macros\n\nBare minimum exposure to After Market business process\n\nData Analysis, tools and procedures\n\nBehavioral Competencies\nCollaboration & Teamwork\n\nCustomer oriented (Internal Sales and Service personnel)\n\nHighly effective English Communication and time management skills\n\nCustomer centric and target-oriented approach (Business oriented thinking that can be implemented into systems)\n\nQualification and experience\nGraduate in Mechanical Engineering (preferred) or core engineering stream.\n\nOr Bachelors in Computers with business domain knowledge\n\n5-6 years of Experience (with exposure to Data related tasks)\n\nPump or allied industry","description_format":"text","description_chars":1871,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing"],"lifecycle":[{"event":"open","at":"2026-09-13T18:59:32Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.161,"p_room":0.28,"age_days":261,"expected_fill_days":28,"reasons":["conf:1","stale_co","velocity","ghost","win:tail","crowd:brand"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ksb-support-engineer","json_url":"https://alion.io/job/ksb-support-engineer.json","meta":{"generated_at":"2026-10-05T00:28:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":518,"day_limit":5000,"remaining_today":4482,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}