{"id":2261080,"url":"https://alion.io/job/kualoa-ranch-tour-guide-zipline","title":"Tour Guide, Zipline","company":{"id":2074104,"name":"Kualoa Ranch","domain":"kualoa.com","url":"https://alion.io/company/kualoa","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":70,"open_postings":10,"ghost_share":0.5,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kaneohe, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":60000,"period":"year","method":"role_country_seniority_unknown","sample_n":3022},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-15T16:00:00Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-11-05T04:10:55Z","board_verified":true,"closed_at":null,"days_open":112,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":111},"description":"Location: On-Site - Kaneohe, HI.\nRelocation Package: None\nSchedule: Full-time; open availability including weekends and holidays is required.\n\nPOSITION SUMMARY\nThe Zipline Tour Guide provides exceptional guest service and safety leadership while conducting guided zipline tours throughout Kualoa Ranch’s world-renowned property. This role is responsible for ensuring guest safety, delivering educational and entertaining commentary, and maintaining professionalism and poise in a dynamic outdoor environment.\nAs a frontline representative of Kualoa Ranch, the Zipline Tour Guide embodies the values of Aloha, Mālama, Poʻokela, ʻOhana, and Laulima serving as both an ambassador of Hawaiʻi and a steward of Kualoa’s mission to preserve, protect, and share the beauty of the land.\n\nKEY RESPONSIBILITIES\nGuest Experience\nDeliver engaging, informative, and culturally respectful tours that connect guests to Kualoa’s history, landscapes, and stories.\nCreate a safe, welcoming, and memorable environment for guests of all backgrounds and comfort levels.\nRepresent Kualoa Ranch’s brand and values through professionalism, enthusiasm, and aloha spirit.\nSafety & Operations\nOperate zipline systems safely and efficiently according to A.C.C.T. and Kualoa Ranch standards.\nInspect equipment and platforms before each use, ensuring all gear and lines are in proper working condition.\nProperly fit and secure guest harnesses, helmets, and safety gear, and provide clear, calm instruction throughout the experience.\nMonitor guest readiness, assist with launches and landings, and intervene promptly if safety issues arise.\nFollow all emergency procedures and report incidents or maintenance concerns immediately.\nTeamwork & Communication\nWork closely with co-guides, leads, and management to ensure smooth tour flow and timing.\nCommunicate clearly over radios and maintain professional conduct at all times.\nParticipate in department meetings, ongoing training sessions, and safety refreshers.\nSupport teammates by assisting with gear maintenance, cleaning, and course setup or breakdown.\nCultural & Environmental Stewardship\nPromote Kualoa’s mission of mālama ʻāina by educating guests on the cultural and ecological significance of the land.\nModel care and respect for the natural environment, minimizing impact on trails, vegetation, and wildlife.\n\nQUALIFICATIONS\nExceptional customer service skills with a focus on integrity, responsibility, and teamwork.\nAbility to manage guest interactions calmly and professionally, including during high-adrenaline situations.\nStrong communication and storytelling skills.\nComfortable working at heights and in outdoor environments year-round.\nSuccessful completion of Kualoa Ranch’s paid Zipline Training Program (up to 80 hours), including:\nMinimum of 16 hours of practicum guiding experience.\nPassing both written and practical skills assessments.\nEmployment is contingent upon successful completion of training; employment is at-will.\nCurrent CPR and First Aid certification (or willingness to obtain).\n\nPHYSICAL REQUIREMENTS\nAbility to stand, walk, and climb for extended periods in outdoor, elevated, and uneven terrain.\nAbility to lift and carry up to 50 lbs.\nComfortable working at heights and operating safety gear and rescue systems.\nAbility to hike uphill and downhill while carrying gear or equipment.\nCapable of performing physical tasks involving reaching, bending, and assisting guests.\nComfortable working outdoors in all weather conditions.","description_format":"text","description_chars":3485,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Tour Operators","Adventure Tourism","Theme Parks & Attractions"],"lifecycle":[{"event":"open","at":"2026-10-11T05:14:46Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.146,"p_room":0.28,"age_days":111,"expected_fill_days":31,"reasons":["conf:2","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/kualoa-ranch-tour-guide-zipline","json_url":"https://alion.io/job/kualoa-ranch-tour-guide-zipline.json","meta":{"generated_at":"2026-11-05T04:56:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5945,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2074104},"rest":"https://alion.io/mcp/rest/get_company?id=2074104"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkualoa-ranch-tour-guide-zipline"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkualoa-ranch-tour-guide-zipline"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkualoa-ranch-tour-guide-zipline"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kualoa-ranch-tour-guide-zipline\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkualoa-ranch-tour-guide-zipline"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2261080}},{"tool":"search_jobs","arguments":{"company":"kualoa.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2261080},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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