{"id":2634215,"url":"https://alion.io/job/kusnacht-practice-bio-r-team-coordinator","title":"BIO-R Team Coordinator","company":{"id":2488312,"name":"Kusnacht Practice","domain":"kusnachtpractice.com","url":"https://alion.io/company/kusnachtpractice","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Zollikon, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":74000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5657},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"SharePoint","optional":true}],"status":"live","first_seen_at":"2026-10-05T17:35:41Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-11-05T19:39:40Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"What are we looking for\nBIO-R® is one of the three core pillars of Kusnacht Practice. The BIO-R® Team Lead provides dedicated process, administrative, and operational support to the BIO-R® Team. The role ensures the correct implementation of the BIO-R® Methodology as well as the smooth operations of the BIO-R® Department. The position requires a high level of organisation, accuracy, confidentiality, flexibility and a service-oriented approach in a dynamic clinical environment.Your Responsibilities\nBIO-R® Methodology: Knowledge and oversight Maintain a comprehensive understanding of the documented BIO-R®Methodology and all steps, responsibilities and documents required for its implementation across BIO-R®Doctors, Nutritionists, and all other relevant team members. \nOversee and ensure consistent implementation of all steps defined in the BIO-R® Methodology by the respective BIO-R® team members. \nFollow-up proactively with responsible BIO-R® team members, identifying gaps or missing steps, and provide coordination and support when required. \nEnsure that BIO-R® doctors are ready with their client updates in the correct form for weekly client review meetings. \nSupervise that all reports are correctly saved according to agreed protocols.\nControl the timely delivery of lab results from external portals, proactively chasing results beyond the agreed delivery timeframes. Communicate results to the relevant BIO-R® team members as soon as they are received. \nPhysician, Appointment & Administrative Coordination Manage and monitor the BIO-R®physicians’ calendars and client appointments.\nAdd, cancel and reschedule appointments as required, ensuring appropriate preparation and administrative time for physicians.\nIdentify scheduling conflicts, double bookings, urgent matters and other coordination needs, and ensure timely resolution.\nPrepare for daily team huddles by reviewing appointments, client requests and outstanding actions, and coordinating agreed next steps.\nCoordinate administrative requests of theBIO-R®physicians, including external international doctor calls, Program Managers, Client Relations and external providers.\nAct as the central administrative coordination point between the BIO-R® Teamand relevant internal and external stakeholders.\nEnsure clear, timely communication and appropriate follow-through on scheduling, client and administrative matters.\nMedical Documentation & Discharge Reports Coordinate the preparation and completion of discharge reports and other medical documentation for the BIO-R® Team.\nFollow up with the relevant doctors regarding missing information.\nCheck documents for administrative completeness, consistency and formatting.\nPrepare and organise documentation for secure distribution and filing.\nEnsure relevant documentation is correctly stored in E-PAT.\nPrepare and translate preadmission documentswith DeepLas per SOPfor internal purposes.\nE-PAT & Records ManagementMaintain accurate and complete client documentation in E-PAT in accordance with the E-PAT Handbook.\nSupport the consistent use of E-PAT and agreed documentation processes. Onboard relevant people/transfer knowledge. \nEnsure information is accurate before filing, sharing or distributing.\nSupplement, Device and Billing RequestsAdd supplements to a bill in E-Pat and in ASF when requested by Nutritionist.\nSupport with the management of supplements when requested to do so.\nSupport with tailoring micronutrient granulates online. \nManage out-patient clients’ appointments, coordinating and invoicing, when required. \nOversee and maintain appropriate stock levels of Nurosymdevices, cookbooks, Oura Rings and other items and update the Excel overview sheets accordingly. Maintain an accurate and up-to-date record of which clients have received which devices/items. \nSupport the review and processing of laboratory invoices, including coordination with the Director of Clinical Operations, Quality & Compliance and uploading documentation to the Finance folder (pending clarification of the future billing and approval process).\nGeneral Team SupportProvide day-to-day administrative support to the BIO-R® Team, with an Executive Assistant focusfor the Director of Precision Medicine. Assist with urgent or last-minute requests while maintaining overall priorities.\nProactively manage the Director of Precision Medicine’s daily schedule, including reminding of key meetings, client sessions and other commitments. \nManage the Director of Precision Medicinemonthly expense administration.\nCoordinate and manage the BIO-R® Excellence Meeting, including preparation, organisation, follow-up, and tracking of agreed actions.\nMonitor team absences and vacation planning monthly in Personio. Flag any periods of insufficient team coverage and coordinate necessary adjustments. Support operational continuity during planned and unplanned absences.\nSupport the onboarding process of new team members of BIO-R® including the Induction Week Support for HR.\nDeliver the departmental onboarding presentations for BIO-R®, Medical and Psychiatry on a quarterly basis.\nPrepare and organise the BIO-R® Team meetings, including agendas, materials and meeting minutes/follow-up actions.\nSupport the BIO-R® team with IT issues, as required. \nThe BIO-R® Team Lead will provide back-up support for the other pillar Coordinators during their absences, and vice-versa. \nYou are/have\nCompleted medical education (e.g., MPA, PflegefachpersonHF, or equivalent).\n2-5 years' experience in medical administration, coordination, or operational support.\nStrong administrative, organizational, and attention-to-detail skills.\nFluency in German (C1) and English (spoken and written); additional languages are a plus.\nProficiency in MS Office, Teams, SharePoint, and E-PAT.\nWillingness to work on Saturdays and operate therapeutic devices.\nProfessional, discreet, and reliable, with the ability to handle confidential information.\nEligible to work in Switzerland.\nWhat we offer\nThis role provides a unique opportunity to be part of an international, high-end environment where service excellence and professionalism are at the heart of everything we do. You will work alongside a motivated and supportive team, benefit from a thorough induction, and be part of a collaborative and respectful workplace culture. We value openness, trust, and shared commitment, and offer you the chance to make a meaningful impact in a company with a clear mission: helping people achieve lasting change.","description_format":"text","description_chars":6486,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[{"language":"German","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Switzerland","iso":"CH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Psychotherapy & Counseling"],"lifecycle":[{"event":"open","at":"2026-10-15T16:58:47Z"}],"visa":[],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.74,"p_room":0.55,"age_days":30,"expected_fill_days":29,"reasons":["conf:1","win:tail","comp:junior"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/kusnacht-practice-bio-r-team-coordinator","json_url":"https://alion.io/job/kusnacht-practice-bio-r-team-coordinator.json","meta":{"generated_at":"2026-11-05T20:04:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26992,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2488312},"rest":"https://alion.io/mcp/rest/get_company?id=2488312"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkusnacht-practice-bio-r-team-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkusnacht-practice-bio-r-team-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkusnacht-practice-bio-r-team-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kusnacht-practice-bio-r-team-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkusnacht-practice-bio-r-team-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2634215}},{"tool":"search_jobs","arguments":{"company":"kusnachtpractice.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2634215},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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