{"id":4323003,"url":"https://alion.io/job/kyndryl-ai-platform-operations-engineer","title":"AI Platform Operations Engineer","company":{"id":91,"name":"Kyndryl","domain":"kyndryl.com","url":"https://alion.io/company/kyndryl","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":160,"ghost_share":0.006,"stale_share":0.688,"repost_share":0.019,"time_to_fill_p50_days":34,"computed_at":"2026-11-14T05:58:10Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":144000,"max":273000,"currency":"USD","period":"year","gross":null,"usd_annual":273000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CUDA","optional":false},{"name":"Git","optional":false},{"name":"HPC","optional":false},{"name":"InfiniBand","optional":false},{"name":"ITSM","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-11-14T17:31:02Z","employer_posted_date":null,"last_verified_at":"2026-11-14T17:31:02Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Kyndryl hires an AI Platform Operations Engineer to ensure stable production service after handover. The role owns reliability targets, incident and change discipline, lifecycle planning, vendor escalation, and continuous improvement for customer-facing AI platform services.\n\nResponsibilities\nDefine service boundaries, SLOs, SLIs, alert severity, on-call integration, escalation paths, and restoration priorities with customer operations\nOperate and troubleshoot GPU, compute, Linux, network fabric, storage, Kubernetes, AI Enterprise, scheduler, registry, and platform services\nLead incident, problem, change, known-error, service restoration, root-cause, and corrective-action processes\nOwn lifecycle calendars for firmware, OS, driver, CUDA, operators, Kubernetes, platform services, security, and AI Enterprise branches\nDevelop node cordon, drain, remediation, rebuild, replacement, rollback, and return-to-service procedures\nCoordinate vendor support with complete topology, inventory, logs, diagnostics, reproduction steps, business impact, and change history\nValidate backups and recovery for cluster configuration, Git repositories, registries, certificates, secrets, and platform state where applicable\nRun operational game days and improve availability, MTTD, MTTR, change success, automation coverage, and incident recurrence\n\nSkills\n5+ years operating Linux, cloud, Kubernetes, HPC, data center, or distributed platforms in production\nStrong incident, problem, change, patching, upgrade, rollback, and vendor-escalation discipline\nCross-stack troubleshooting and automation experience in business-critical environments\nOperations of DGX/HGX, NVIDIA AI Enterprise, InfiniBand/Spectrum-X, BlueField, BCM, DCGM, Run:ai, or NVIDIA GPU clusters\nNVIDIA lifecycle, diagnostics, support-bundle, and compatibility-management experience\nHPC operations, cloud platform SRE, Kubernetes operations, ML platform operations, or distributed-systems support\nOperations of high-speed fabrics, parallel storage, large bare-metal fleets, or public-cloud GPU services\nEnterprise observability, ITSM, automation, and reliability engineering\nSRE, Kubernetes, Linux, cloud, or NVIDIA credentials\n\nBenefits\nEligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans.\nComprehensive benefits package including medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.\nFor sales commission eligible roles, participation in a sales commission plan in lieu of the annual discretionary bonus program.\nPartially remote work arrangement.\nEmployee learning programs with access to industry learning and certifications, including Microsoft, Google, Amazon, Skillsoft, and more.\nCompany-wide volunteering and giving platform to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.\nKyndryl Inclusion Networks provide employees with support and advice.\n\nCompany Overview\nKyndryl is an information technology and services company. It was founded in 2021, and is headquartered in New City, New York, USA, with a workforce of 10001+ employees. Its website is https://www.kyndryl.com.\n\nCompany H1B Sponsorship\nKyndryl has a track record of offering H1B sponsorships, with 22 in 2026, 37 in 2025, 35 in 2024, 20 in 2023, 39 in 2022, 2 in 2021. 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