Program Manager

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

We are seeking a highly skilled and strategicProgram Manager to lead and coordinate complex transformation initiatives across our client portfolio. The ideal candidate will have proven experience working withPMOs andconsulting-led Transformation Offices, and will be comfortable engaging withexecutive committees and senior stakeholders to ensure alignment, transparency, and delivery excellence.

Key Responsibilities:

• Lead end-to-end program and organizational change management for strategic transformation initiatives across multiple client engagements.
• Act as the primary liaison between internal teams, client PMOs, and consulting transformation offices.
• Facilitate governance structures, steering committees, and executive reporting to ensure program alignment with business objectives.
• Develop and maintain integrated program plans, risk registers, and performance dashboards.
• Ensure effective stakeholder management and communication at all levels, including C-level executives.
• Drive continuous improvement and best practices in program delivery, change management, and stakeholder engagement.
• Support business development efforts by contributing to proposals, client presentations, and strategic planning.

Who You Are

• Bachelor’s or Master’s degree in Business, Engineering, IT, or related field.
• 7+ years of experience in program or project management, preferably in consulting or large-scale transformation environments.
• Strong understanding of PMO frameworks, methodologies (e.g., Agile, Waterfall, SAFe), and tools.
• Demonstrated experience working with or within consulting firms’ transformation offices.
• Excellent communication and interpersonal skills, with the ability to influence and engage executive stakeholders.
• Fluent in English (additional languages are a plus) and native Spanish
• Change Strategy Development - Ability to design and implement structured change management strategies aligned with business objectives.
• Stakeholder Engagement - Skilled in identifying, analyzing, and managing stakeholders to ensure alignment and buy-in.
• Communication Excellence - Strong written and verbal communication skills to convey change vision, benefits, and progress clearly.
• Training and Enablement - Experience in developing and delivering learning programs to support adoption of new processes and tools.
• Impact Assessment - Capability to assess organizational, process, and role impacts of change initiatives.
• Resistance Management - Ability to anticipate, identify, and mitigate resistance to change.
• Leadership Coaching - Experience in guiding leaders and managers to fulfill their roles in change adoption.
• Project Management Integration - Understanding of how OCM integrates with project and program management frameworks.
• Analytical and Problem-Solving Skills - Ability to use data and feedback to adjust strategies and measure success.
• Adaptability and Resilience - Comfortable working in dynamic environments with multiple concurrent changes.
• OCM Methodologies Knowledge - Familiarity with frameworks such as Prosci ADKAR, Kotter’s 8 Steps, or similar.
• Digital and AI Adoption Enablement (increasingly relevant) - Skills to support adoption of emerging technologies and digital tools

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programsgive you access to the best learning in the industry to receive certifications, including Microsoft,Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.