Security Operation Manager

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Your role

As a Security Operations Specialist, you will support the continuous protection of Kyndryl and customer environments by monitoring, detecting, and responding to security events. Your role will focus on day-to-day security operations, incident handling, and operational controls that reduce risk and improve resilience. Success is demonstrated through timely detection, clear incident documentation, and effective coordination with technical and business teams.

What you will do

• Monitor security alerts and event data from security platforms to identify potential threats
• Investigate, triage, and respond to security incidents following defined runbooks and escalation paths
• Perform initial analysis to determine scope, impact, and urgency of incidents
• Execute containment actions such as isolating systems or blocking access under approved procedures
• Maintain accurate incident records, timelines, and evidence to support reporting and reviews
• Support vulnerability management activities, including validation and tracking of remediation actions
• Contribute to continuous improvement of security operations processes, playbooks, and controls
• Collaborate with internal teams and customers during incident response and post incident reviews

Your Future at Kyndryl

The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others

Required skills and experience

• Hands on experience in security operations, incident response, or a security operations center environment
• Practical knowledge of monitoring and alerting tools such as SIEM, EDR, or network security platforms
• Experience analyzing security events, logs, and alerts to identify threats and false positives
• Understanding of common attack techniques, vulnerabilities, and threat categories
• Ability to follow documented procedures, escalation paths, and evidence handling requirements
• Experience documenting incidents, actions taken, and outcomes in a structured manner
• Familiarity with basic networking, operating systems, and identity concepts

Preferred skills and experience

• Experience supporting customer environments in a managed services or service provider context
• Exposure to vulnerability management or threat intelligence workflows
• Experience participating in incident simulations, tabletop exercises, or post incident reviews
• Relevant security certifications or formal security training

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job-it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute-you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.