{"id":3424016,"url":"https://alion.io/job/l3harris-technologies-customer-support-project-manager","title":"Customer Support Project Manager","company":{"id":177017,"name":"L3Harris Technologies","domain":"l3harris.com","url":"https://alion.io/company/l3harris-technologies","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":30,"ghost_share":0,"stale_share":0,"repost_share":0.067,"time_to_fill_p50_days":20,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":94000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":382},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-28T21:45:50Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-01T09:18:10Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Title: Customer Support Project Manager\nJob Location:Montreal, QC\nJob Code: 46859\nJob Schedule:DayShift\nCompensation Range: Between $66,000- $116,000CDN annually\nCustomer Support Project Manager oversees spares and repairs projects in the marine and power sectors, ensuring customer requirements are met on schedule, within budget, and in accordance with quality standards.\nEssential Functions:\nManages projects from planning through execution, inspection, testing, delivery, and closeout.\nReviews project scope, customer requirements, schedules, and deliverables.\nCoordinates spare and repair requirements, prepare pricing sheets and quotations, and follow up on customer approvals.\nCoordinate work orders, procurement, inspection, testing, and other project activities with the relevant departments.\nPlan and track shipments in collaboration with the traffic and shipping team.\nManage project budgets, cost control, forecasts, and change orders.\nMonitor project performance and addresses cost or schedule deviations.\nServe as the primary point of contact for customers and internal teams throughout project delivery.\nPrepare monthly project status reports, including EACs.\nMaintain accurate project records and update relevant information in the ERP system.\nEnsures adherence to project management methodologies, quality standards, and organizational policies.\nSupports audits and reviews.\nQualifications:\nMinimum 5 years’ experience in customer support or project management.\nBachelor’s degree in administration or closely related field.\nExperience supporting hardware products, projects, or supply chains in the marine, energy, or power industries.\nExcellent communication and organizational skills.\nExperience coordinating with engineering, procurement, manufacturing, suppliers, and field service teams.\nProficient in Microsoft Office Suite (especially Excel, Word, PowerPoint, Project, and Outlook), and ERP systems.\nEligibility Criteria:\nMust be eligible for registration with the Controlled Goods Program;\nMust be eligible to obtain and maintain a government of Canada Reliability status and Secret Level 2/NATO Secret security clearance;\nMust be eligible to meet the requirements for U.S. International Traffic in Arms Regulations (ITAR).\nL3Harris is proud to be an equal opportunity employer and is committed to treating all of its employees and job applicants with respect and dignity and to maintaining a workplace free from discrimination. Anyone applying for a position will be considered without regard to the following: race, national or ethnic origin, colour, religion, age, nationality, ancestry, ethnicity, gender, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, citizenship status, or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other characteristic that is protected by applicable human rights legislation.\nL3Harris maintains a drug-free workplace and conducts pre-employment drug and alcohol testing and background checks, in accordance with applicable law. Such results are only accessible and viewed by individuals at L3Harris who have direct responsibility in the hiring process. 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