{"id":1678325,"url":"https://alion.io/job/l3harris-technologies-demo-support-technician","title":"Demo Support Technician","company":{"id":177017,"name":"L3Harris Technologies","domain":"l3harris.com","url":"https://alion.io/company/l3harris-technologies","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":22,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Waterdown, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":95000,"currency":"USD","period":"year","gross":null,"usd_annual":95000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T09:08:25Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-21T05:48:11Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Advanced, Demo Support Technician\nJob Code: 40419\nL3HARRIS WESCAM Division\nWaterdown, Ontario\nAbout L3HARRIS WESCAM\nAs a subsidiary of L3Harris Technologies and within the Integrated Mission Systems Segment, the WESCAM division develops the most advanced optical sensor and targeting systems for global defense and military sectors, National Security, Search & Rescue and Airborne law enforcement agencies. From long-range covert surveillance missions to search and rescue operations, our MX-series systems, and the mission systems solutions they are a part of, produce stabilized high-magnification electro-optical and infrared images from airborne, marine and ground based platforms, enabling our customers to see first and act first.\nPrimary Responsibilities\nWork independently to organize and maintain Demo / Training / Loaner & Ancillaries assets in the Demo Management Office (DMO) on continuous basis.\nMaintain Customer Experience Center technical setups for seamless training course delivery and demos\nPlan, setup and execute In-House Customer Demonstrations, showcasing the products capabilities and features \nConfigure, troubleshoot, remedy and update all demo MX systems requiring repairs, tuning or TIB’s / Mod Kits.\nTake ownership of the “small tools” demo budget; order / re-supply damaged tools or consumables.\nIndependently track and report on location of assets through Asset Tracking System (ATS) database\nProactively create packing, transfer and / or shipping requests in ATS software management tool for shipping and receiving equipment.\nIndependently handle daily shipping/ receiving of demo assets; pack and unpack equipment in and out of cases.\nCoordinate and communicate directly with Sales Account Managers and their customers to define demo concept of operation, equipment scope and systems configuration.\nCompile kit list, document and communicate MX system configurations to be demonstrated by others \nCollaboratively design/ fabricate missing ancillary equipment peripherals to support MX product installations on customer vehicle platforms or integrated mission systems\nIndependently configure, backup and test MX camera features, options and stability proviso per customer and export requirements. \nProvide support to Demo technician in validating the proposed integrated system solution prior to customer equipment delivery.\nMake suggestions on support equipment procurement and solutions development for complex demonstration scenarios\nPerform daily safety inspections on all lift / handling equipment\nReceive, signoff, and dispense all miscellaneous packages delivered to shipping for Sales & Marketing and Customer Service Group\nRespond to / direct Customer / Sales Account Manager inquiries related to MX products\nUpdate BPMS documents, workflows and datasheets to ensure procedures are up to date and relevant to all products \nRequired Capabilities\nExperience with operating and troubleshooting WESCAM MX family of products\nExperience in the assembly and / or repair of WESCAM MX family of Products\nAbility to read and interpret electrical schematics and mechanical assembly drawings\nFamiliarity with WESCAM maintenance software is an asset\nExperience in the use of test and measurement tools, including multi-meters, oscilloscopes, calipers etc.\nFamiliarity with the use of software / firmware programing tools such as MPLAB and Xilinx \nStrong administrative skills with understanding of logistics operations.\nKnowledgeable in the use of MS-Office software programs\nWorks proficiently alone or in-group setting.\nAbility to do small group presentations \n3 years’ experience in the Maintenance and Repair of WESCAM MX family of products an asset\nDesired Education and Experiences\nCommunity College Diploma in mechanical / electrical technology or equivalent \nRequires highly developed job knowledge/skills. \n2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience.\n*This posting is for a current vacancy. In the province of Ontario, Canada, the pay range for this position will be $70,000-95,000 /yr.","description_format":"text","description_chars":4075,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Government","Military","Science & Engineering","National Security"],"lifecycle":[{"event":"open","at":"2026-10-02T09:08:25Z"}],"visa":[],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.745,"p_room":0.55,"age_days":18,"expected_fill_days":18,"reasons":["conf:4","velocity","win:tail","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":95000,"is_top_pay":true},"html_url":"https://alion.io/job/l3harris-technologies-demo-support-technician","json_url":"https://alion.io/job/l3harris-technologies-demo-support-technician.json","meta":{"generated_at":"2026-10-22T02:05:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1466,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":177017},"rest":"https://alion.io/mcp/rest/get_company?id=177017"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fl3harris-technologies-demo-support-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fl3harris-technologies-demo-support-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fl3harris-technologies-demo-support-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/l3harris-technologies-demo-support-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fl3harris-technologies-demo-support-technician"}]}