{"id":1772860,"url":"https://alion.io/job/la-la-land-cafe-general-manager-2","title":"General Manager","company":{"id":2764945,"name":"La La Land Cafe","domain":"lalalandcafe.com","url":"https://alion.io/company/lalalandcafe","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":75000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-16T16:35:43Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-27T01:19:30Z","board_verified":true,"closed_at":null,"days_open":40,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":40},"description":"Description\nAbout the Company:\nThe name La La Land represents a dream world. We set out to bring La La Land to life. A place where you walk in and feel a true sense of joy for life. A place where you are loved for who you are. A place that brings together all human beings. A place where kindness is a priority.\nJob Summary:\nThe General Manager (GM) is responsible for leading all aspects of store operations, ensuring exceptional guest experiences, operational efficiency, and team engagement. Reporting to the Area Manager, this role provides hands-on leadership while driving the business forward through operational excellence, coaching, and consistent execution of company standards. The GM has a team of direct reports, and sets the tone for culture and performance, balancing strategic oversight with day-to-day leadership to inspire a high-performing, guest-focused team that provides robust experiences.\nDuties and Responsibilities:\nLeadership & Team Development\nLead, coach, and inspire a team of store managers and their team by supporting staff to deliver outstanding guest experiences.\nCreate a positive, inclusive, and collaborative work environment that fosters growth and engagement.\nProvide ongoing coaching, performance feedback, and career development support for team members.\nSet clear expectations and hold the team accountable for achieving operational and performance goals.\nOperational Excellence\nOversee all day-to-day store operations, ensuring efficiency and profitability, consistency, and alignment with company standards.\nManage staff through recruiting, training, and motivating, and ensuring high customer satisfaction by maintaining quality and service standards.\nImplement and maintain operational processes, SOPs, and brand guidelines to ensure consistency across shifts.\nMaintain compliance with health, safety, and sanitation regulations at all times.\nFocus on marketing, community engagement.\nFoster a positive, joyful, and happy work environment.\nFinancial & Business Management\nDrive store performance by managing budgets, labor costs, and key financial metrics.\nControl financials through budgeting, inventory, and cost management.\nAnalyze operational data and guest feedback to identify opportunities for growth and improvement.\nCollaborate with the Area Manager to execute strategic initiatives that improve store profitability and brand performance.\nGuest Experience & Brand Alignment\nModel exceptional guest service and uphold La La Land’s brand promise in every interaction.\nAddress guest concerns promptly and thoughtfully, using feedback to improve experiences.\nKnowledge/Skills/Abilities:\n· Communicates effectively across verbal, written, and interpersonal channels to convey information clearly, collaborate with others, and support team alignment\n· Skilled in cross-functional communication and relationship-building\n· Ability to lead teams and foster collaboration\n· Organized and detail-focused with task and time management, and in meeting deadlines\n· Knowledge of health and safety regulations and compliance\n· Strong understanding of inventory management, scheduling, and labor cost controls\nRequirements\n· High school diploma or equivalent required\n· Bachelor’s degree or equivalent experience preferred\n· A minimum of 3-5 years of operations management experience, coffee/tea beverage industry preferred\n· Previous experience managing a team of direct reports required\n· Willingness to work evenings, weekends, and holidays as required\nPhysical Requirements:\n· Prolonged periods of standing may be required\n· Ability to work in varied environmental conditions, including exposure to hot and cold temperatures\nAdditional Information\n· La La Land offers competitive salaries, bonuses, medical/dental/vision insurance, prescription drug coverage, 401(k) plan (after 12 months of employment), sick pay, PTO and holiday pay, profit sharing plan (after 90 days of employment), annual food & beverage allowance (prorated for hire date), and company discounts of 30%.\nA job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.\nAll candidate information will be kept confidential according to EEO guidelines.\nSalary Description\nstarting at $75,000 (based on experience)","description_format":"text","description_chars":4438,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-03T15:51:26Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.359,"p_room":0.35,"age_days":39,"expected_fill_days":16,"reasons":["conf:2","win:tail"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":75000,"is_top_pay":false},"html_url":"https://alion.io/job/la-la-land-cafe-general-manager-2","json_url":"https://alion.io/job/la-la-land-cafe-general-manager-2.json","meta":{"generated_at":"2026-10-27T02:23:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1669,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2764945},"rest":"https://alion.io/mcp/rest/get_company?id=2764945"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fla-la-land-cafe-general-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fla-la-land-cafe-general-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fla-la-land-cafe-general-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/la-la-land-cafe-general-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fla-la-land-cafe-general-manager-2"}]}