{"id":4150388,"url":"https://alion.io/job/la-spiga-group-restaurant-manager","title":"Restaurant Manager","company":{"id":4537616,"name":"La Spiga Group","domain":"laspigamy.com","url":"https://alion.io/company/la-spiga-group","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":5000,"max":9000,"currency":"MYR","period":"month","gross":true,"usd_annual":26544},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-12T05:46:57Z","employer_posted_date":null,"last_verified_at":"2026-11-12T05:46:57Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Welcome — a role that matters\n\nReady to lead a table-to-table experience that people remember? Working with us at La Spiga Group Sdn Bhd means joining a hands-on hospitality team that runs neighbourhood restaurants with heart and consistent quality. We focus on honest food, warm service, and building regulars who treat our space like a second home.\n\nRole purpose\n\nAs the Builder for our restaurant operations, you will design and scale smooth systems for service, staffing, and operations. You will set standards that level up guest experience, optimise costs, and help the team grow their skills so our outlets run reliably and profitably.\n\nYour Growth & Impact\n\nLead career progression by organising on-floor training and coaching that prepares you for multi-outlet leadership roles.\n\nExpand your operations skill set through daily budgeting, inventory planning, and working with suppliers.\n\nDevelop measurable performance metrics that showcase improvements in guest satisfaction and food cost control.\n\nRequirements\nResponsibilities\nOperations & Service Excellence\nOversee daily floor operations to ensure consistent service and timely food delivery, keeping guest satisfaction high.\nManage opening and closing checklists, health and safety compliance, and daily cleanliness standards.\nCoordinate with the kitchen to balance covers, tempo, and menu execution during peak periods.\nMonitor guest feedback and implement practical service fixes within 48 hours.\nPeople & Team Leadership\nRecruit, train, and schedule front-of-house staff to match demand while keeping labour cost targets in check.\nCoach team members using short coaching cycles and regular feedback so performance improves steadily.\nRun briefings and debriefs to keep communication clear and action items tracked.\nMaintain a positive, people-oriented culture that prioritises staff wellbeing and retention.\nFinancial & Inventory Management\nOwn weekly stock control, ordering, and rotation to reduce waste and meet food cost targets.\nPrepare basic financial reports using Microsoft Excel to track sales, labour, and food costs.\nWork with suppliers to negotiate pricing and ensure timely deliveries that match service demand.\nImplement simple cost-saving initiatives and monitor their impact on margins.\nRequirements\nQualifications & Experience\nMinimum 5 years of experience managing a full-service restaurant or similar hospitality outlet, with at least 2 years supervising supervisors or managers.\nProven background in Food Services or Hospitality, ideally within busy casual dining or multi-outlet operations.\nRelevant hospitality certification or diploma preferred but not mandatory if experience is strong.\nComfortable working shift patterns including nights and weekends.\nHard Skills & Knowledge\nPractical knowledge of Food Safety And Sanitation standards and hands-on experience maintaining compliance.\nProficient with Microsoft Excel for daily sales reports, basic budgeting, and inventory sheets.\nFamiliarity with POS systems and stock management tools used in on-ground restaurant operations.\nStrong understanding of cost control, stock rotation, and supplier management.\nSoft Skills & Qualities\nPeople Management skills with a people-oriented attitude that values coaching over blame.\nClear communicator who keeps teams aligned and guests informed during service pressure.\nProblem solver who stays calm under pressure and prioritises quick, practical fixes.\nOrganised planner who values checklists, handovers, and measurable improvement.\nSkills\nPeople Management, People Oriented, Microsoft Excel, Food Safety And Sanitation, Hospitality, Food Services","description_format":"text","description_chars":3628,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-12T08:56:55Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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