{"id":1248775,"url":"https://alion.io/job/labcorp-associate-manager-global-operations-support","title":"Associate Manager, Global Operations Support","company":{"id":5022,"name":"Labcorp","domain":"labcorp.com","url":"https://alion.io/company/labcorp","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18000,"max_usd":43000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":679},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-25T18:17:33Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.\nLabcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.\nLabcorp is seeking an Associate Manager, Global Operations Support, to join our team in Yeshwantpur, Bengaluru, Karnataka.\nWork Schedule\n40 hours a week (Monday to Friday) in a rotational shift\nJob Responsibilities\nThe individual should possess knowledge of regulatory requirements, LabCorp CTTS business practices and processes, process improvement, and problem-solving skills. Strong communication skills are demonstrated, as well as being organized and having attention to detail. Support and expertise in providing and achieving regulatory compliance and customer satisfaction by educating, analyzing, and facilitating improvements.\n Supervise day-to-day operations of the team members, including but not limited to:\nEnsure appropriate resource allocation to successfully implement and execute project plans to achieve agreed-upon service levels\nManage workload balance within the team and participate in resource management across all global teams\nEnsure consistent implementation, use, and review of SOPs\nCoordinate and monitor progress to ensure achievement of project objectives\nImplement, monitor and report performance metrics and take corrective action when appropriate\nInitiate educational sessions with team members and others as needed\nEnsure consistency and implementation of global processes and procedures\nConduct timely performance reviews and monthly meetings to provide feedback to employees\nManage delivery KPIs and implementation and execution of initiatives defined by senior leadership\nCoach and mentor team members for implementation of Individual Development Plans\nEstablish cross-functional mechanisms to increase communication, accountability, and understanding of deliverables globally/locally\nManage overall workload distribution of team members (direct reports)\nEssential Responsibilities:\nManage day-to-day project-related activities with team members\nLiaise with Global Stakeholders for on-time delivery\nAccountable for implementation, monitoring, and reporting of performance metrics and for taking corrective action when appropriate\nAccountable for overall review of the procedures to ensure feasibility, making appropriate recommendations and advice to the stakeholders/customer\nEnsure the seamless integration of the various teams (if applicable)\nSupport a culture of continuous improvement, quality and productivity\nMonitor, track, manage and ensure resolution of all complaints, issues and concerns for assigned customers/stakeholders\nEnsure all customer/stakeholders expectations are documented and acted upon when appropriate\nAssist in communicating, measuring, and documenting adherence to standards for performance as set by the senior management\nOther duties as assigned \nMinimum Qualifications\nBachelor’s degree in life science\nPreferred Qualifications\nMinimum of 5 years’ relevant industry experience.\nMinimum of 2 years of management experience.\nAdditional Job Standards\nStrong communication skills\nDemonstrated leadership ability\nCustomer service experience\nDemonstrated problem-solving skills\nLabcorp is proud to be an Equal Opportunity Employer:\nLabcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.\nWe encourage all to apply\nIf you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.","description_format":"text","description_chars":5408,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Clinical Trial Services (CRO)","Medical Laboratories"],"lifecycle":[{"event":"open","at":"2026-09-25T18:13:32Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":20,"reasons":["conf:10","win:early","comp:junior,brand"],"computed_at":"2026-09-26T04:28:26Z"},"pay":null,"html_url":"https://alion.io/job/labcorp-associate-manager-global-operations-support","json_url":"https://alion.io/job/labcorp-associate-manager-global-operations-support.json","meta":{"generated_at":"2026-09-26T04:28:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4834,"day_limit":5000,"remaining_today":166,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}