{"id":1452722,"url":"https://alion.io/job/labware-sales-account-manager","title":"Sales Account Manager","company":{"id":1893820,"name":"Labware","domain":"labware.com","url":"https://alion.io/company/labware-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wilmington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":117000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1566},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2021-08-20T17:07:00Z","employer_posted_date":"2021-08-20","last_verified_at":"2026-10-27T07:44:17Z","board_verified":true,"closed_at":null,"days_open":1893,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":1893},"description":"Reports to: Head North America Sales and Marketing\nLocation: Remote, Wilmington, DE preferred Responsibilities\nDrive new sales for LabWare as part of the North America sales team, identifying and qualifying new prospects and selling LabWare’s software and services.\nDevelop sales pipeline by identifying new opportunities as well as cultivating expansion of LabWare’s footprint in existing accounts.\nWork with sales team to provide input on customer requirements and prioritization of solution enhancements.\nParticipate in managing the entire sales cycle, from the initial sales lead through installation, implementation, support and cultivation\nAssist with development of sales collateral including creation of case studies and presentations providing input for brochures and web site content.\nParticipate in relevant exhibitions and events.\nAnalyze competitor activity and develop appropriate positioning and tools to differentiate LabWare against competitive offerings.\nAssist global sales team with pursuit of opportunities including lending domain expertise to answer client questions, prepare and deliver demonstrations, and develop and present proposals.\nManage customer activity with CRM tools for efficiency and visibility.\nRepresent LabWare on technical sales matters in dealing with prospective or existing customers.\nDevelop and maintain basic knowledge of all the company products such that opportunities can be identified and related to the appropriate business.\nApply technical knowledge to commercial use and submit tender and RFP responses for the sale of LabWare products following strict organizational guidelines regarding price and service commitments.\nAny other duties as may be reasonably required, from time to time by senior management.\nCritical Competencies:\nCommunication Skills - Ability to express ideas clearly and concisely orally and in writing, listening skills, questioning skills, sharing of information with colleagues, presentation skills.\nEnergy and Enthusiasm - Consistently maintaining a high level of energy, enthusiasm and productivity. A positive motivation force in the work-place.\nAccountability - Monitor and manage opportunities and customer accounts.\nInformation Management - Follow established procedures for collection and review of information required to achieve goals.\nInitiative - Making active attempts to influence events to achieve goals; self-starter rather than passive observer; proactive and goal oriented.\nIntegrity and Judgement - Maintaining and promoting social, ethical and organizational norms in conducting all affairs. Ability to act responsibly and be trusted. To make well-reasoned and timely decisions, understanding of consequences of decisions, ability to think and act effectively, acting for the greater good of the organization.\nPlanning and Organizing - Establishing a clear course of action to accomplish goals and objectives. Time management skills, effective use of resources and systems, ability to prioritize activities, completion of tasks.\nProven strong understanding of the sales process and customer service.\nComprehensive understanding of information technology needs and trends and impact on product direction and specific customer opportunities.\nRequirements:\n3+ years Sales/Account Management in laboratory software or instrumentation\nB.S. degree required, in Science, Engineering, Computer Sciences, or other scientific discipline.\nExperience/knowledge in the Laboratory Informatics space.\nAbility to cultivate relationships with C -suite level with prospective customers.\nAbility to perform introductory product demonstrations.\nExperience selling cloud-based software products.\nProven ability to work in global team environment.\nExcellent written and oral communication skills including delivery of presentations to large and diverse audiences.\nBroad computer hardware and software knowledge.\nBasic use of MS Office suite.\nAbility to accommodate approximately 25-35% overnight interstate travel.\nValid Driver’s License required.","description_format":"text","description_chars":4021,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","EHR & Clinical Software","Scientific & Lab Software"],"lifecycle":[{"event":"open","at":"2026-09-29T08:07:37Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.24,"p_room":0.28,"age_days":1893,"expected_fill_days":29,"reasons":["conf:6","win:tail","crowd:"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/labware-sales-account-manager","json_url":"https://alion.io/job/labware-sales-account-manager.json","meta":{"generated_at":"2026-10-27T10:34:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12188,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1893820},"rest":"https://alion.io/mcp/rest/get_company?id=1893820"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flabware-sales-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flabware-sales-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flabware-sales-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/labware-sales-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flabware-sales-account-manager"}]}