{"id":1452724,"url":"https://alion.io/job/labware-technical-trainer","title":"Technical Trainer","company":{"id":1893820,"name":"Labware","domain":"labware.com","url":"https://alion.io/company/labware-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Education","role_family":"Education","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wilmington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":104000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":230},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2019-01-07T18:35:00Z","employer_posted_date":"2019-01-07","last_verified_at":"2026-09-29T13:25:59Z","board_verified":true,"closed_at":null,"days_open":2823,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":2823},"description":"Responsibilities and Expectations:\nDelivering in person and virtual instructor-led training sessions to LabWare customers and team members.\nAbility to present training classes that range from ninety minutes to a five-day class (eight hours each day) with 2 to 500 trainees in attendance. \nDeveloping, testing and maintaining training software, course material, exercises, assessments and documentation.\nEditing and standardizing training materials prepared by other team members.\nMaintain a high level of LabWare product knowledge expertise including new product development with limited documentation available.\nBecome and remain well informed on LabWare best practices.\nStaying up to date on new training concepts and methods.\nPerforming administrative follow-up tasks and activities.\nInstalling and troubleshooting training software in LabWare’s Training Center, onsite at customer training classes and within Amazon Workspaces (AWS). \nTechnical Skills:\n3+ years of software product training experience.\nA strong knowledge of the LabWare product suite is preferred.\nProficiency in Microsoft Office products (PowerPoint, Word, Excel, Access).\nTechnical zeal to gain independent experience with the LabWare product.\nExposure to laboratory workflow or business experience related to use of the LabWare product is preferred. \nAbility to perform basic technical troubleshooting. \nKnowledge of E-Learning technology and preparation. \nAdditional Requirements and Soft Skills:\nBachelor of Science degree or higher.\nAbility to conduct instructor-led in-house, on-site and on-line training sessions.\nValid Driver’s License is required.\nThis position requires an average of 50% overnight travel throughout North America. It is possible that travel could span multiple consecutive weeks which could include a weekend stay. \nTravel outside of North America may be required. \nMust be able to drive to local customer sites as well as fly to non-local customer sites. \nAbility to accommodate schedule flexibility. \nStrong verbal, presentation and teaching skills.\nStrong customer service skills, self-motivated, and dedicated.\nStrong analytical and problem-solving skills.\nStrong computer skills.\nAdept in self-learning.\nPositive attitude, ability to motivate learners and establish credibility.\nExcellent organizational, time management and follow through skills.\nOutstanding interpersonal and communication skills, both verbal and written.\nAbility and willingness to work independently and with a team.\nAbility to identify training techniques that are effective for varying trainee levels and skills in each class and to adjust accordingly. \nGood Corporate Citizenship:\nProfessionally represent LabWare at customer site (image and conduct).\nAbility to exercise discretion and maintain client and personnel confidentiality.\nAchieve and retain LabWare Consultant Certification.\nMaintain training record.\nDedicated LabWare employee.\nCommitted to LabWare Mission Statement and Values.\nTimely submission of Time/Expense/Status Report.","description_format":"text","description_chars":3018,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","EHR & Clinical Software","Scientific & Lab Software"],"lifecycle":[{"event":"open","at":"2026-09-29T08:07:37Z"}],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.261,"p_room":0.28,"age_days":2823,"expected_fill_days":30,"reasons":["conf:40","win:tail","crowd:"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/labware-technical-trainer","json_url":"https://alion.io/job/labware-technical-trainer.json","meta":{"generated_at":"2026-10-01T10:47:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2035,"day_limit":5000,"remaining_today":2965,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}