{"id":2326462,"url":"https://alion.io/job/lagos-visual-merchandising-manager","title":"Visual Merchandising Manager","company":{"id":679105,"name":"LAGOS","domain":"lagos.com","url":"https://alion.io/company/lagos","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philadelphia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":83000,"max_usd":174000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3402},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Adobe Photoshop","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-11T19:14:19Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-14T09:20:09Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"About Us\nSince 1977, LAGOS has been a pioneer in fine jewelry, combining precious materials and expert craftsmanship to offer modern, iconic styles for men and women. The brand’s signature Caviar collections offer bold, unique styles that encourage personal expression.\nPosition Summary\nThis role leads the planning, development, and execution of visual merchandising initiatives across LAGOS’ retail and wholesale channels. The role ensures product presentation is elevated, commercially effective, and aligned with brand standards while translating seasonal priorities and product storytelling into actionable visual direction. This role owns key visual merchandising workstreams from concept through execution and serves as a cross-functional partner to New Product Development, Marketing, Creative Services, Sales, PR, Retail, and Wholesale. This hands-on role requires strong visual judgment, independent decision-making, project leadership, and operational discipline. As the function evolves, the Manager will help build team capabilities by identifying resource needs and supporting the recruitment, onboarding, coaching, and development of future team members.\nEssential Functions\nVisual Merchandising Strategy & Direction\nLead the development, execution, distribution, and ongoing evolution of seasonal, launch-specific, and evergreen visual merchandising directives, including imagery, SKU placement, copy, templates, display standards, and supporting materials.\nTranslate brand, product, and business priorities into clear, commercially relevant visual merchandising strategies and scalable execution standards across retail, wholesale, concessions, vitrines, showroom, market, and special-event environments.\nExercise independent visual judgment when reviewing store submissions, merchandising requests, fixture needs, and execution challenges; provide solutions within established brand standards and escalate larger strategic decisions when appropriate.\nProject & Program Management\nOwn visual merchandising projects from planning through implementation and recap, managing timelines, deliverables, dependencies, risks, and priorities to ensure successful execution.\nLead special projects and process improvements, including fixture archive reviews, account visual-standard tracking, new fixture and display testing, and updates to existing merchandising programs, tools, and directives.\nRetail & Wholesale Execution\nServe as a primary resource for retail and wholesale visual merchandising requests, managing the Visual Merchandising inbox and providing timely communication and direction.\nPlan and execute seasonal installations, resets, windows, vitrines, concessions, showroom and market presentations, press events, flagship initiatives, and wholesale partner projects, coordinating product, jewelry, fixtures, graphics, tools, timelines, and on-site needs.\nEvaluate field photography and execution across stores and partners; translate findings into actionable feedback, training, recaps, and improvements to visual standards. Develop recurring visual communications and maintain an organized archive of field photography and standards.\nFixtures, Inventory & Operations\nReview and approve fixture requests within established parameters, balancing brand standards, inventory availability, business priorities, and operational requirements while providing clear communication and follow-through to stakeholders.\nManage fixture requests and inventory across Excel, NetSuite, and physical storage locations, including approvals, sales orders, fulfillment, monthly reporting, inventory accuracy, low-stock identification, replenishment recommendations, and future fixture planning.\nMaintain organized systems for fixtures, props, prototypes, event materials, samples, archived assets, toolboxes, and the in-house case line; coordinate shipments and ensure related documentation, tracking, returns, and inventory activities are completed accurately.\nMonitor visual merchandising operational needs, including POS materials, supplies, fixtures, and budget tracking; recommend solutions that balance presentation standards, business priorities, timing, and resources.\nCreative Development & Cross-Functional Partnership\nLead the development and photography of merchandising mockups, prototypes, planograms, one-sheeters, and visual presentations; prepare and present merchandising decks, recommendations, project updates, and recaps for internal and external audiences.\nPartner with Marketing, Creative Services, Sales, New Product Development, PR, Retail, Wholesale, and other teams to support launches, photoshoots, events, showroom setups, market appointments, and product storytelling while providing visual merchandising expertise.\nInsights & Continuous Improvement\nConduct competitive research and trend analysis across luxury, jewelry, fashion, and retail environments to identify relevant presentation trends, fixture solutions, customer-experience opportunities, and ideas that strengthen visual merchandising direction.\nUse field feedback, competitive insights, and execution learnings to improve visual standards, programs, processes, tools, communication, organization, and field execution.\nTeam Development, Leadership and Travel Support\nContribute to the evolution of the Visual Merchandising function by identifying future team, resource, and capability needs.\nParticipate in recruiting, onboarding, and developing future team members while providing day-to-day leadership, coaching, prioritization, and feedback as the team grows.\nTravel approximately 15-20% and work occasional nights and weekends as required to support major launches, installations, visual resets, market events, wholesale initiatives, and other business needs.\nKey Performance Indicators\nOn-Time Delivery of Visual Merchandising Initiatives\nVisual Execution & Brand Standards Compliance\nRetail & Wholesale Visual Request Responsiveness\nFixture Inventory Accuracy & Availability\nField Execution Consistency\nVisual Merchandising Project Completion Rate\nCross-Functional Partner Satisfaction\nVisual Program & Process Improvement\nQualifications\nBachelor's degree in Fashion, Merchandising or a related field.\n5-7 years of progressive experience in visual merchandising, retail merchandising, brand presentation, or a related field - including fixture planning, product placement, visual hierarchy, and brand storytelling; luxury, jewelry, fashion, or premium retail experience strongly preferred.\nTrack record independently leading visual merchandising strategy and execution - seasonal directives, installations, launches, and retail presentations - from planning through completion, with a strong portfolio reflecting visual judgment and product storytelling.\nExperience managing multiple concurrent projects, stakeholders, and deadlines with limited oversight, balancing strategic thinking with hands-on execution.\nExperience partnering cross-functionally with Creative, Marketing, Product Development, Sales, PR, Retail, and Operations, with the ability to influence outcomes without direct authority.\nExperience managing fixture, sample, product, shipment, and installation logistics, along with inventory, fulfillment, and order management or ERP systems; NetSuite experience strongly preferred.\nExperience managing, mentoring, or developing junior team members strongly preferred, with coaching capability and readiness to take on direct people leadership as the function grows.\nStrong problem-solving, critical thinking, and decision-making skills, paired with written, verbal, and presentation communication abilities.\nAdobe Creative Suite proficiency (InDesign, Photoshop) and advanced Microsoft PowerPoint and Excel skills.\nSelf-starter with a proactive, resourceful, solutions-oriented approach, and adaptability in a fast-paced, evolving environment.\nSuccess Profile\nSuccess in this role is measured by delivering timely, elevated, and commercially effective visual merchandising programs across retail and wholesale; providing clear visual direction; maintaining consistent brand presentation; and effectively managing the assets, inventory, logistics, and processes that support execution. Success also includes independently leading complex projects, anticipating and resolving challenges, using field and competitive insights to strengthen standards, and building strong cross-functional partnerships. As the function evolves, this leader will establish scalable processes, develop team capabilities, and build a Visual Merchandising function that supports LAGOS’ growth through creativity, operational excellence, and financial discipline.\nEqual Employment Opportunities\nLAGOS is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin, or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.\nOther Duties\nPlease note this job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. 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