{"id":2748360,"url":"https://alion.io/job/laivly-manager-software-development","title":"Manager, Software Development","company":{"id":4423026,"name":"Laivly","domain":"laivly.com","url":"https://alion.io/company/laivly","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"Java","optional":false},{"name":"Machine Learning","optional":false},{"name":"Python","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2026-10-16T23:13:30Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T13:22:23Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Laivly\nSeeking curious and creative types! We are an ambitious company of innovators building and shaping the future of customer service technology. Our solutions help the world’s biggest brands leverage artificial intelligence, machine learning, and digital automation in their contact centers to deliver better customer experiences. Led by a team of established contact center experts, Laivly addresses the unique needs and challenges of customer service programs, with an emphasis on ethics in AI and the customer service agent experience.\nAbout the role\nThe team at Laivly is looking for a Manager, Software Developmentto lead a talented team of software engineers building scalable, high-quality features for our AI software platform.\nAs Manager, Software Development, you’ll combine strong people leadership with technical expertise to help your team do their best work. You’ll coach and develop Software Developers, remove roadblocks, drive technical execution, and work closely with Product and other Engineering teams to turn ambitious ideas into reliable, production-ready software.\nThis is a hands-on leadership role for someone who enjoys solving complex problems, developing great engineers, and creating the environment and practices that allow teams to move quickly without sacrificing quality.\nAs Manager, Software Development, you will…\nLead and developa team of software Developers through regular coaching, 1:1s, performance feedback, career development, and technical guidance.\nDrive executionacross feature development, infrastructure improvements, and technical debt, helping the team deliver predictably against product and engineering priorities.\nChampion technical excellenceacross code quality, architecture, testing, security, reliability, and operational stability.\nPartner closely with Productto refine requirements, establish priorities, and translate product goals into clear, achievable technical work.\nDrive the effective adoption of AI across the team’s development practices, including project planning, tooling, workflows, operational usage, and cost management to improve engineering efficiency and innovation.\nRemove barriersto team success by proactively identifying blockers, facilitating technical decisions, and ensuring engineers have the context and resources they need.\nBuild and scale the teamby contributing to workforce planning and leading the recruitment, selection, and onboarding of software engineering talent.\nContinuously improvedevelopment practices and workflows to increase team effectiveness, delivery speed, and responsiveness as priorities evolve.\nOwn production excellenceacross the team by helping the team maintain healthy, reliable services and continuously learn from incidents and operational challenges.\nContribute to engineering strategy, bringing forward ideas and perspectives on emerging technologies, engineering practices, and longer-term architectural decisions relevant to our AI platform.\nAs a Manager, Software Development, you have…\n5+ years of software development experience, including at least 2+ years in an engineering leadership or management role.\nA degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience.\nStrong experience with one or more modern programming languages such as Python, TypeScript, or Java in scalable, production SaaS environments.\nHands-on experience building and deploying cloud-based services using AWS, GCP, or Azure, with a strong understanding of modern distributed and microservices architectures.\nA proven ability to lead complex software projects through the full software development lifecycle while managing priorities, dependencies, and risk.\nStrong knowledge of modern software engineering practices, including testing, API and database design, security, and production reliability.\nExperience coaching and developing software engineers while creating an environment of accountability, collaboration, and continuous improvement.\nStrong communication and problem-solving skills, with the ability to navigate technical discussions and work effectively across Engineering, Product, and other teams.\nExperience working with Machine Learning or Data Science teams and AI-driven products is considered an asset.\nExperience helping build and scale engineering teams in a fast-moving startup or growth-stage technology environment.\nLife at Laivly\nLaivly gives you the opportunity to collaborate and grow your career with a creative, diverse, and passionate team. We work hard and play often, with a flexible environment that works with you. A career at Laivly means being part of a fun-loving, dedicated team of creatives, risk takers and game changers. It’s about sharing your talent and imagination to develop innovative tech that’s revolutionizing the way top brands interact with the world.\nWe’ve got a shared mission and a Laivly future. Join us today!\nLaivly provides Equal Employment Opportunities in accordance with all provincial and federal laws. Laivly is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.\nLaivly is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.","description_format":"text","description_chars":5379,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","AI Agents","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-16T23:13:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:2","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/laivly-manager-software-development","json_url":"https://alion.io/job/laivly-manager-software-development.json","meta":{"generated_at":"2026-10-17T15:36:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21139,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4423026},"rest":"https://alion.io/mcp/rest/get_company?id=4423026"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flaivly-manager-software-development"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flaivly-manager-software-development"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flaivly-manager-software-development"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/laivly-manager-software-development\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flaivly-manager-software-development"}]}