{"id":3998914,"url":"https://alion.io/job/laivly-senior-cloud-engineer-2","title":"Senior Cloud Engineer","company":{"id":4423026,"name":"Laivly","domain":"laivly.com","url":"https://alion.io/company/laivly","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon EKS","optional":false},{"name":"AWS","optional":false},{"name":"CloudFormation","optional":false},{"name":"FedRAMP","optional":false},{"name":"IAM","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"Machine Learning","optional":false},{"name":"Platform Engineering","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T02:40:21Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Laivly\nSeeking curious and creative types! We are an ambitious company of innovators building and shaping the future of customer service technology. Our solutions help the world's biggest brands leverage artificial intelligence, machine learning, and digital automation in their contact centers to deliver better customer experiences. Led by a team of established contact center experts, Laivly addresses the unique needs and challenges of customer service programs, with an emphasis on ethics in AI and the customer service agent experience.\nAbout the role\nThe team at Laivly is looking for a Senior Cloud Engineerto help build, scale, and strengthen the cloud infrastructure powering our AI technology.\nAs a Senior Cloud Engineer, you'll play a key role in designing and operating secure, reliable, and high-performing AWS environments. You'll combine deep technical expertise with a proactive approach to reliability, automation, and continuous improvement, ensuring our infrastructure can support the evolving needs of our customers and business.\nWorking closely with Architecture, IT Operations, Information Security, and Engineering, you'll help solve complex infrastructure challenges, strengthen our cloud foundations, and support the delivery of secure solutions for enterprise and regulated environments.\nWe're looking for a hands-on engineer who enjoys solving difficult problems, improving systems, and building infrastructure that scales.\nThis is a remote position based in the United States.\nAs Senior Cloud Engineer, you will…\nCloud Infrastructure & Architecture\nDesign, build, and maintain secure, scalable, and cost-efficient AWS cloud environments.\nDevelop and improve infrastructure-as-code practices, reusable infrastructure components, and cloud configuration standards.\nLead infrastructure modernization, migrations, and improvements to support evolving business and technical requirements.\nReliability & Operational Excellence\nStrengthen cloud reliability, performance, and resilience through proactive monitoring, capacity planning, and infrastructure improvements.\nDesign and improve backup, disaster recovery, and business continuity capabilities.\nDevelop monitoring, observability, alerting, and automation solutions to improve system performance and reduce operational complexity.\nTroubleshoot complex infrastructure issues, support incident resolution, and implement lasting corrective actions.\nSecurity, Governance & Optimization\nPartner with Security and Architecture teams to implement strong cloud security practices, including identity management, encryption, network security, and access controls.\nSupport cloud governance, security compliance, and automated infrastructure validation.\nIdentify opportunities to optimize cloud costs, resource utilization, and infrastructure efficiency.\nTechnical Leadership & Collaboration\nProvide technical guidance through architecture reviews, documentation, knowledge sharing, and mentorship.\nCollaborate with Engineering and Product teams to ensure cloud infrastructure supports application performance, scalability, and security.\nEvaluate emerging technologies and recommend improvements that strengthen our cloud capabilities.\nAs Senior Cloud Engineer, you have…\n5+ years of progressive hands-on experience in cloud infrastructure, cloud operations, systems engineering, or platform engineering, including significant experience operating production AWS environments.\nStrong AWS expertise across networking, compute, storage, IAM, monitoring, logging, and cloud security.\nHands-on experience with Infrastructure as Code, ideally Terraform and/or AWS CloudFormation.\nExperience designing and operating highly available, scalable, and resilient cloud environments.\nStrong understanding of cloud networking, identity management, encryption, security controls, and infrastructure governance.\nExperience with containers and Kubernetes, ideally Amazon EKS.\nProficiency in scripting and automation using Python, Bash, PowerShell, or similar tools.\nExperience with observability, incident management, root-cause analysis, and infrastructure troubleshooting.\nStrong problem-solving skills, technical judgment, and the ability to collaborate across technical teams.\nExperience supporting regulated cloud environments, including FedRAMP, NIST, or AWS GovCloud, is an asset.\nRelevant AWS certifications are an asset.\nLife at Laivly\nLaivly gives you the opportunity to collaborate and grow your career with a creative, diverse, and passionate team. We work hard and play often, with a flexible environment that works with you. A career at Laivly means being part of a fun-loving, dedicated team of creatives, risk takers and game changers. It's about sharing your talent and imagination to develop innovative tech that's revolutionizing the way top brands interact with the world.\nWe've got a shared mission and a Laivly future. Join us today!\nLaivly provides Equal Employment Opportunities in accordance with applicable laws. Laivly is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.\nLaivly is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.","description_format":"text","description_chars":5348,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-11-10T02:40:21Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":29,"reasons":["conf:1","win:early"],"computed_at":"2026-11-10T04:19:37Z"},"pay":null,"html_url":"https://alion.io/job/laivly-senior-cloud-engineer-2","json_url":"https://alion.io/job/laivly-senior-cloud-engineer-2.json","meta":{"generated_at":"2026-11-10T04:19:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10106,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4423026},"rest":"https://alion.io/mcp/rest/get_company?id=4423026"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flaivly-senior-cloud-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flaivly-senior-cloud-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flaivly-senior-cloud-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/laivly-senior-cloud-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flaivly-senior-cloud-engineer-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3998914}},{"tool":"search_jobs","arguments":{"company":"laivly.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3998914},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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