{"id":2454155,"url":"https://alion.io/job/laivly-senior-cloud-engineer","title":"Senior Cloud Engineer","company":{"id":4423026,"name":"Laivly","domain":"laivly.com","url":"https://alion.io/company/laivly","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon EKS","optional":false},{"name":"AWS","optional":false},{"name":"CloudFormation","optional":false},{"name":"Datadog","optional":false},{"name":"DNS","optional":false},{"name":"FinOps","optional":false},{"name":"IAM","optional":false},{"name":"Kubernetes","optional":false},{"name":"Least Privilege","optional":false},{"name":"Machine Learning","optional":false},{"name":"Platform Engineering","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-08-14T00:00:00Z","employer_posted_date":"2026-08-14","last_verified_at":"2026-10-15T00:58:17Z","board_verified":true,"closed_at":null,"days_open":62,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":62},"description":"About Laivly\nSeeking curious and creative types! We are an ambitious company of innovators building and shaping the future of customer service technology. Our solutions help the world’s biggest brands leverage artificial intelligence, machine learning, and digital automation in their contact centers to deliver better customer experiences. Led by a team of established contact center experts, Laivly addresses the unique needs and challenges of customer service programs, with an emphasis on ethics in AI and the customer service agent experience.\nAbout the role\nThe team at Laivly is looking for a Senior Cloud Engineerto help design, operate, and continuously improve the cloud infrastructure behind our technology.\nAs Senior Cloud Engineer, you’ll be a senior individual contributor focused on building secure, resilient, scalable, and cost-efficient AWS environments. You’ll combine deep hands-on cloud expertise with a reliability mindset, helping us strengthen our infrastructure, anticipate failure, improve observability, and turn operational challenges into lasting improvements.\nWorking closely with our Architecture, IT Operations, Information Security, and Engineering teams, you’ll have the opportunity to influence how our cloud environment evolves as Laivly continues to scale.\nThis position is remote and open to candidates within Canada.\n\nAs Senior Cloud Engineer, you will…\nCloud Infrastructure\nDesign, operate, and evolve secure, scalable, resilient, and cost-efficient AWS environments, including compute, storage, databases, networking, identity, and shared cloud services.\nBuild and improve infrastructure-as-code standards, reusable architectures, configuration baselines, account structures, tagging, and lifecycle practices.\nLead cloud infrastructure migrations, modernization initiatives, and technical-debt reduction from planning through stable operation.\nReliability & Resilience\nStrengthen cloud reliability through SLOs and SLIs, capacity planning, resilience testing, and proactive identification of infrastructure risks.\nDesign and test backup, disaster recovery, and multi-AZ or multi-region strategies appropriate to business requirements.\nIdentify systemic risks and drive improvements before they impact our customers or teams.\nObservability & Operational Excellence\nBuild actionable observability across metrics, logs, traces, dashboards, alerts, and runbooks using Datadog and AWS-native services.\nAct as a senior escalation point for complex infrastructure incidents, helping coordinate recovery, identify root causes, and drive lasting corrective actions.\nReduce operational toil through automation, tooling, clear procedures, and continuous improvements to detection, response, and recovery.\nSecurity, Governance & Cloud Optimization\nPartner with Security and Architecture to strengthen IAM, network segmentation, encryption, secrets management, vulnerability remediation, and cloud guardrails.\nSupport cloud governance across accounts, policies, auditability, asset inventory, and compliance practices.\nOptimize cloud consumption and capacity through FinOps practices, forecasting, cost allocation, rightsizing, and Savings Plans.\nTechnical Leadership & Collaboration\nProvide technical leadership through architecture reviews, infrastructure standards, documentation, and mentorship.\nPartner with application and engineering teams on infrastructure readiness, safe operational changes, and reliability improvements.\nTranslate business and engineering requirements into practical cloud solutions, clearly communicating risks, trade-offs, dependencies, and recommended investments.\nAs Senior Cloud Engineer, you have…\n5+ years of progressive hands-on experience in cloud infrastructure, cloud operations, systems engineering, or platform engineering, with significant hands-on experience operating production AWS environments.\nStrong AWS expertise across IAM, VPC networking, compute, storage, managed databases, load balancing, DNS, monitoring, and backup/disaster-recovery services.\nHands-on experience with Infrastructure as Code, ideally Terraform and/or AWS CloudFormation, including modular design, state management, code review, and policy guardrails.\nExperience applying reliability engineering practices, including SLOs/SLIs, error budgets, observability, incident command, root-cause analysis, post-incident learning, and resilience testing.\nStrong cloud networking and security knowledge, including DNS, routing, connectivity, security groups/firewalls, identity federation, encryption, secrets, and least-privilege access.\nExperience working with containers and Kubernetes/EKS, including cluster infrastructure, resource management, scaling, and troubleshooting.\nProficiency in scripting or automation (for example Python, Bash, or PowerShell) and comfort using APIs and version control to manage infrastructure safely.\nExperience with cloud cost optimization and FinOps practices, including tagging, rightsizing, reservations/savings plans, cost allocation, and capacity forecasting.\nStrong systems-thinking and troubleshooting skills, with the ability to communicate technical concepts and trade-offs to both technical and non-technical audiences.\nAn AWS certification such as Solutions Architect, SysOps Administrator, or Security Specialty is an asset.\nLife at Laivly\nLaivly gives you the opportunity to collaborate and grow your career with a creative, diverse, and passionate team. We work hard and play often, with a flexible environment that works with you. A career at Laivly means being part of a fun-loving, dedicated team of creatives, risk takers and game changers. It’s about sharing your talent and imagination to develop innovative tech that’s revolutionizing the way top brands interact with the world.\nWe’ve got a shared mission - and a Laivly future. Join us today!\nLaivly provides Equal Employment Opportunities in accordance with all provincial and federal laws. Laivly is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.\nLaivly is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.","description_format":"text","description_chars":6290,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T15:37:15Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.428,"p_room":0.28,"age_days":61,"expected_fill_days":23,"reasons":["conf:4","win:tail","crowd:"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/laivly-senior-cloud-engineer","json_url":"https://alion.io/job/laivly-senior-cloud-engineer.json","meta":{"generated_at":"2026-10-15T03:50:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5400,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4423026},"rest":"https://alion.io/mcp/rest/get_company?id=4423026"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flaivly-senior-cloud-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flaivly-senior-cloud-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flaivly-senior-cloud-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/laivly-senior-cloud-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flaivly-senior-cloud-engineer"}]}