{"id":4215858,"url":"https://alion.io/job/lakanto-it-system-administrator","title":"IT System Administrator","company":{"id":2154462,"name":"Lakanto","domain":"lakanto.com","url":"https://alion.io/company/lakanto-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Orem, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Proxmox VE","optional":false},{"name":"SharePoint","optional":false},{"name":"VLAN","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-11-12T20:49:20Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T02:43:03Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Description\nDescription\nSaraya USA is a mission-driven consumer products company focused on creating innovative, environmentally conscious, and health-forward products across multiple lifestyle and wellness brands.\nOur portfolio includes:\nLakanto - natural sweeteners and better-for-you food products\nArau.Baby - plant-based baby care and household essentials\nHappy Elephant - eco-friendly home cleaning products\nKYHV - premium wellness and lifestyle products\nAt Saraya USA, we value innovation, integrity, collaboration, sustainability, and continuous improvement.\nRequirements\nKey Responsibilities\nOnboarding & Offboarding: Set up new employees with the right tools and training to hit the ground running; manage account restrictions and data backups for departing employees. Maintain procedures.\nUser Access & Security: Conduct regular user access audits and ensure secure workstation environments, including antivirus, patching, and security updates.\nTech Support: Be the first point of contact for resolving day-to-day IT issues across the office, warehouse, and manufacturing facility (GLPI).\nHand on administrating experience of M365 environment: Entra, Office, Teams, SharePoint, etc.\nEquipment Maintenance: Oversee routine maintenance and repairs for IT hardware (workstations, network gear, etc.) and keep inventory data up to dated.\nDRP: maintain disaster recovery processes and risks mitigation.\nIT Projects: Lead and support software and hardware rollouts, such as antivirus deployments, software upgrades, and meeting room tech installations.\nUnderstand basic of networking (wifi, vlan, Fortinet, Aruba) and virtualization (Proxmox).\nDevelop and maintain documentation to standardize IT processes and improve efficiency.\nPurchasing Coordination: Manage procurement of IT equipment and supplies, and support contract and expense coordination for IT operations.\nTechnology Research: Stay current on emerging technologies and recommend improvements to optimize our IT environment.\nReporting: Provide reporting on IT operations, system performance, and project progress.\nRequirements\nDegree or Formal Training in Computer Science, Information Technology, or a related field, or equivalent hands-on professional experience.\nAppropriate certifications are a bonus.\n2+ years of on-hand experience as an IT Support Specialist, Helpdesk Technician, or similar role.\nStrong troubleshooting and problem-solving skills, with the ability to resolve technical issues independently.\nExcellent interpersonal and communication skills -you’re approachable, patient, and able to explain technical concepts clearly to non-technical users.\nProven ability to build trust and collaborate with cross-functional teams (corporate, warehouse, production, and leadership).\nA customer-service mindset with a calm, solution-oriented approach, even under pressure.\nHighly organized with the ability to manage multiple priorities while maintaining attention to detail.\nExperience supporting both office and industrial/manufacturing environments is a plus.\nDemonstrated commitment to professional ethics, confidentiality, and the appropriate handling of sensitive information and company data.\nWork Schedule & Location\nThis is a full-time, salaried position paying $60,000 to $70,000, depending on experience.\nStandard hours are Monday through Friday, between 8:00 AM - 5:00 PM.\nOccasional support may be required outside these hours for urgent projects or system issues.\nThe role is fully on-site, based at our colorful and collaborative office located right off I-15 in Orem, Utah.\nBenefits\n27 Paid Days Off in your first year (12 paid holidays + 15 PTO days) \nComprehensive Health Coverage - Medical, Dental & Vision \nVoluntary Short- & Long-Term Disability coverage \nOptional 401(k) and HSA matching program \nTeam-building activities and company events \nFree products and employee discounts \nCareer growth opportunities \nSaraya USA is an equal opportunity employer committed to creating a diverse and inclusive workplace.","description_format":"text","description_chars":4006,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Dietary Supplements","Food Ingredients"],"lifecycle":[{"event":"open","at":"2026-11-13T02:43:03Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-11-13T05:03:04Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":false},"html_url":"https://alion.io/job/lakanto-it-system-administrator","json_url":"https://alion.io/job/lakanto-it-system-administrator.json","meta":{"generated_at":"2026-11-13T05:03:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10674,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2154462},"rest":"https://alion.io/mcp/rest/get_company?id=2154462"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flakanto-it-system-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flakanto-it-system-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flakanto-it-system-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lakanto-it-system-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flakanto-it-system-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4215858}},{"tool":"search_jobs","arguments":{"company":"lakanto.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4215858},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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