{"id":468392,"url":"https://alion.io/job/lalamove-driver-operations-associate-driver-management","title":"Driver Operations Associate - Ticket Management","company":{"id":180334,"name":"Lalamove","domain":"lalamove.com","url":"https://alion.io/company/lalamove","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":80,"open_postings":33,"ghost_share":0,"stale_share":0.818,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Parañaque, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":24000,"period":"year","method":"role_country_seniority_unknown","sample_n":50},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-01T08:46:07Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-11-03T02:54:15Z","board_verified":true,"closed_at":null,"days_open":62,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":62},"description":"Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday.\nAt Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple.\nWhat You'll Do:\nConduct regular call-outs to inactive drivers to encourage reactivation.\n\nCollaborate with the Driver Support team to address driver concerns and issues promptly.\n\nIdentify and address any deviations from established standards or benchmarks.\n\nImplement strategies to optimize driver availability during peak demand hours.\n\nCreate and maintain reports to track the success of driver initiatives.\n\nImplement Panalomoves or similar incentive programs to motivate and reward drivers.\n\nWhat You'll Need:\nPrevious experience in operations, supply management, or reactivation roles preferred.\n\nStrong analytical skills with the ability to derive insights from data.\n\nExcellent communication skills for effective interaction with drivers and internal teams.\n\nProven ability to work collaboratively in a fast-paced and dynamic environment.\n\nFamiliarity with the ride-sharing or logistics industry is a plus.","description_format":"text","description_chars":1602,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Courier Services"],"lifecycle":[{"event":"open","at":"2026-09-06T12:41:31Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.488,"p_room":0.44,"age_days":61,"expected_fill_days":56,"reasons":["conf:1","stale_co","win:tail","crowd:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/lalamove-driver-operations-associate-driver-management","json_url":"https://alion.io/job/lalamove-driver-operations-associate-driver-management.json","meta":{"generated_at":"2026-11-03T04:56:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6671,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":180334},"rest":"https://alion.io/mcp/rest/get_company?id=180334"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flalamove-driver-operations-associate-driver-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flalamove-driver-operations-associate-driver-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flalamove-driver-operations-associate-driver-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lalamove-driver-operations-associate-driver-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flalamove-driver-operations-associate-driver-management"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":468392}},{"tool":"search_jobs","arguments":{"company":"lalamove.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":468392},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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