{"id":2002536,"url":"https://alion.io/job/lalamove-driver-operations-associate-uae","title":"Driver Operations Associate - UAE","company":{"id":180334,"name":"Lalamove","domain":"lalamove.com","url":"https://alion.io/company/lalamove","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":83,"open_postings":40,"ghost_share":0,"stale_share":0.675,"repost_share":0,"time_to_fill_p50_days":59,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":45000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2576},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T10:06:35Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-11T19:28:43Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"We are looking for an Associate, Driver Operations who thrives in challenges, embraces new ideas, and is excited to help shape what’s next at Lalamove.\nLife at Lalamove is fast-paced and dynamic - we’re constantly building and doing things that haven’t been done before. We’re seeking high-energy, quick-thinking individuals who understand driver needs and can build strong, lasting partnerships with our fleet.\nTogether, we aim to strengthen our driver network and drive our position as a market leader in last-mile, on-demand delivery.\nAbout the role\nCore Objective:\nDrive end-to-end Driver Operations in the UAE, ensuring operational excellence, alignment with global standards, and strong adaptation to local market needs.\nKey Responsibilities:\nCross Functional Bridge: Facilitating seamless communication and collaboration between local team and the local UAE Driver Operations Manager and inter-department.\nMarket Insight & Analysis: Develop a deep, data-driven, and qualitative understanding of the unique UAE supply market landscape including local regulations, driver demographics, and regional challenges or opportunities.\nStandardization & Local Adoption: Quick to adopt and implement proven local frameworks, best practices, and standards to efficiently resolve localized operational bottlenecks.\nData-Driven Initiatives: Partner with the Driver Operations Manager to design, execute, and review strategic initiatives, utilizing localized data to tackle new market-specific challenges and capture growth opportunities.\nKnowledge Sharing: Document high-impact, data-supported learnings from the UAE market and scale these insights to grow the local supply market.\nWhat you'll need:\n1-3 years of experience in a call centre operations, preferably within Delivery Platforms.\nexperience in managing diverse fleet operations, including 2W (Motorbikes/3PL) and 4W vehicles (Cars, Vans, SUVs, and 1T/3T Fence Trucks).\nOffice-based role serving as the primary point of contact for Driver Partners.\nWorks closely with local teams on Driver acquisition, onboarding, training, community building, retention, and growth of branded vehicles. \nEnsures KPI delivery, strong execution of initiatives, and accurate daily reporting.\nData-driven with exposure to analytics and proficiency in Excel. \nStrong communicator with English proficiency \nKnowledge and understanding of mobile and web technologies\nA valid UAE driving license (preferred).\nMay conduct field engagements as needed.","description_format":"text","description_chars":2479,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"United Arab Emirates","iso":"AE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics"],"lifecycle":[{"event":"open","at":"2026-10-07T12:05:56Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely 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