{"id":675441,"url":"https://alion.io/job/lamm-hr-it-techniker-onsite-wmd","title":"IT Techniker - Onsite (w/m/d)","company":{"id":678304,"name":"Lamm HR","domain":"lamm-hr.de","url":"https://alion.io/company/lamm-hr","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"D","score":40,"open_postings":42,"ghost_share":1,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cologne, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":22,"currency":"EUR","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Service Desk","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-02-27T13:30:16Z","employer_posted_date":"2026-02-27","last_verified_at":"2026-11-06T07:25:30Z","board_verified":true,"closed_at":null,"days_open":251,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":251},"description":"Kellnern liegt dir nicht, Service aber schon? Perfekt!\nFür unseren renommierten Kunden suchen wir Sie als IT Field Service / Onsite Support (w/m/d) für den Standort Düsseldorf / Köln. Gesucht wird ein echter Allrounder, der Kabelsalat in Ordnung bringt, Server zum Laufen kriegt und dem Endkunden mit einem Lächeln den Tag rettet. Wenn du gern vor Ort bist, cURL-Knoten und Meetings mit dem Drucker überstehst und trotzdem noch Zeit für eine Tasse Kaffee findest, bist du bei uns genau richtig. Bring deine gute Laune, dein technisches Talent und die Bereitschaft mit, Kundenherausforderungen ernsthaft zu lösen - wir liefern das Gehäuse, du den Helden-Moment.\nAufgaben:\nIT Onsite Support für Windows PC und Notebooks\n\nInstallieren, konfigurieren und betreuen der Hard- und Softwarelösungen\n\nEigenständige Analyse von Störungen in der IT-Landschaft der Kunden\n\nUnterstützung der Kunden im Service Desk: Beantwortung von Fachfragen und Bereitstellung erster Lösungsvorschläge.\n\nAbgrenzung von Zuständigkeiten: Einschätzung, welche Fälle vom Team übernommen werden; Unterstützung bei Annahme, Erfassung, Klassifizierung und Routing von Tickets zu Störungsmeldungen.\n\nWichtig für Kunden: gute Kommunikation\n\nWas wir bieten:\nEin Einstieg bei uns im Team bietet dir viele Vorteile. Wir wollen nicht nur, dass Du Deine Arbeit gerne machst, sondern Du sollst Dich bei uns wohlfühlen. Mit vielseitigen Angeboten, wie Teamevents, Weiterbildungen, Quereinsteiger Chancen, Gutscheine, Freikarten für Sportevents, 30 Tage Urlaub und vieles mehr, bieten wir dir den optimalen Einstieg in deine neue berufliche Veränderung. Uns ist es sehr wichtig auch auf individuelle Bedürfnisse eines jeden einzugehen. Wir haben Dich überzeugen können, dann freuen wir uns dich kennenzulernen!\nRequirements\nAbgeschlossene technische Ausbildung im IT-Bereich oder einer verwandten Tätigkeit\n\nErste Berufserfahrung im IT\n\nGute Deutschkenntnisse in Wort und Schrift\n\nSicheres Auftreten gegenüber dem Kunden; Bereitschaft, sich intensiv mit Kundenherausforderungen auseinanderzusetzen\n\nKenntnisse in aktuellen Windows-Betriebssystemen\n\nReisebereitschaft (Region West / NRW), Führerscheinklasse B/BE","description_format":"text","description_chars":2167,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-10T22:49:24Z"}],"visa":[],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":1,"p_active":0.057,"p_room":0.28,"age_days":251,"expected_fill_days":25,"reasons":["conf:4","agency","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-11-06T05:58:05Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/lamm-hr-it-techniker-onsite-wmd","json_url":"https://alion.io/job/lamm-hr-it-techniker-onsite-wmd.json","meta":{"generated_at":"2026-11-06T08:54:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15988,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678304},"rest":"https://alion.io/mcp/rest/get_company?id=678304"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flamm-hr-it-techniker-onsite-wmd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flamm-hr-it-techniker-onsite-wmd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flamm-hr-it-techniker-onsite-wmd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lamm-hr-it-techniker-onsite-wmd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flamm-hr-it-techniker-onsite-wmd"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":675441}},{"tool":"search_jobs","arguments":{"company":"lamm-hr.de","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":675441},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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