{"id":1596387,"url":"https://alion.io/job/landauer-senior-program-manager","title":"Senior Program Manager","company":{"id":2079593,"name":"LANDAUER","domain":"landauer.com","url":"https://alion.io/company/landauer","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":21,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-04T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Everett, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":92000,"max_usd":172000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2097},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T20:12:54Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-04T23:20:36Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Are you a strategic systems thinker who understands that a well-designed Integrated Management System is more than a certification requirement and can be a competitive business advantage? Do you have a passion for helping organizations define and optimize business processes that improve customer satisfaction, reduce risk, increase operational effectiveness, and drive measurable business results? Are you a trusted advisor and engaging facilitator who excels at bringing diverse stakeholders together to define, improve, and sustain enterprise processes? If so, you may be an exceptional candidate for Fluke Corporation's Senior Program Manager, Global Integrated Management Systems and Process Excellence.\nPosition Summary\nThe Senior Program Manager, Global Integrated Management Systems and Process Excellence reports to the Global Director Quality, EHS&S, and Regulatory Compliance and is responsible for leading the Fluke Corporate strategic definition, development, implementation, governance, and continual improvement of Fluke's Corporate Led Global Quality and Integrated Management System (Q/IMS). This role will serve as the program leader for the organization's transition and ongoing global conformance to ISO 9001:2026 and will partner closely with the Environment, Health, Safety & Sustainability (EHS&S) leadership to develop, implement, and maintain an integrated management system that conforms to the requirements of the current versions of ISO 9001, ISO 14001, and ISO 45001.\nThe position is responsible for facilitating cross-functional engagement and process definition with global process owners to define, document, standardize, and improve business processes leveraging systems thinking and adoption of an integrated process approach in accordance with ISO 9001:2026. This includes establishing the organization's process architecture, developing core and key process interaction maps, documenting process inputs and outputs through turtle diagrams, and determining the documented information necessary to effectively operate, maintain, and improve business processes.\nThe successful candidate will drive enterprise-wide process development, implementation, maturity, management system effectiveness, operational excellence, and risk-based thinking working in collaboration with business process owners while ensuring management systems support the organization's strategic objectives and applicable legal, regulatory, customer, and stakeholder requirements.\nKey Responsibilities Integrated Management System (IMS) Leadership\nLead the design, development, definition, implementation, governance, and continual improvement of the company's Integrated Management System (IMS).\nPartner with Global Business Process Owners, including EHS&S leadership, to develop, deploy, and sustain a unified management system that initially integrates Quality Management, Environmental Management, and Occupational Health & Safety requirements.\nEstablish and support effective and efficient management system governance, process architecture, documentation structures, performance measures, and management review processes.\nEnsure the Integrated Management System conforms to the requirements of:ISO 9001:2026\nISO 14001:2026\nISO 45001:2018\nOther ISO standards based on the ISO 9001 framework, as applicable.\n\nCollaborate with business leaders and process owners to ensure management system processes support business objectives while addressing quality, environment, and health and safety risks and opportunities.\nFacilitate alignment of root cause, corrective action, risk management, internal audit, management review, and continual improvement activities across the Integrated Management System.\nISO 9001:2026 Program Leadership\nServe as the program manager and subject matter expert for the organization's transition and ongoing conformance to ISO 9001:2026.\nMaintain current organizational gap assessments and gap closure plans against revised standard requirements and develop transition roadmaps, implementation plans, and governance structures.\nLead enterprise-wide readiness activities to ensure continued certification conformity.\nCoordinate internal and external audit activities and drive effective resolution of audit findings and opportunities for improvement.\nMonitor emerging changes to international standards and recommend enhancements to management system processes and governance approaches.\nBusiness Process Architecture & Process Management\nLead cross-functional workshops with process owners to identify, define, and document global business processes in accordance with ISO 9001 Clause 4.4.1.\nDevelop and maintain the organization's enterprise process architecture, including:Core & Key Process and Interaction Diagram\nProcess Turtle Diagrams\nIntegrated Management System Process Framework\n\nFacilitate process ownership assignments and governance structures across all major business functions.\nDefine process interfaces, interactions, inputs, outputs, responsibilities, performance measures, risks, controls, and resources.\nDevelop and maintain turtle diagrams and other process visualization tools to ensure consistent understanding of process performance requirements and interactions.\nEstablish process measurement methodologies, key performance indicators, and process effectiveness criteria.\nFacilitate periodic reviews with process owners to evaluate process performance, effectiveness, risks, opportunities, and improvement priorities.\nManagement System Documentation Strategy\nPartner with process owners to determine the documented information necessary to support effective process execution and management.\nEstablish a structured framework for definition and management of documented information that conforms to ISO standard requirements, including policies, procedures, work instructions, forms, and records.\nEnsure documented information is aligned with organizational risks, process complexity, employee competency requirements, and applicable management system requirements.\nLead efforts to apply a Lean approach to simplify, standardize, and digitize management system documentation, where appropriate.\nEstablish document governance and control processes to ensure consistency and effectiveness globally in alignment with industry standards.\nRequired Qualifications Required Knowledge and Expertise\nExpert knowledge of process-based management systems and organizational process design principles.\nExtensive knowledge of:ISO 9001 Quality Management Systems\nISO 14001 Environmental Management Systems\nISO 45001 Occupational Health & Safety Management Systems\nIntegrated Management Systems (IMS)\n\nStrong understanding of ISO 9001 Clause 4.4 process definition requirements and process interaction methodologies.\nDemonstrated experience facilitating cross-functional process definition workshops and process mapping initiatives.\nExperience developing:Process architectures\nProcess interaction maps\nTurtle diagrams\nProcess governance frameworks\nDocumented information structures\n\nKnowledge of risk-based thinking, internal auditing, corrective action systems, management review processes, and continual improvement methodologies.\nCritical Success Measures\nWithin the first 24 months, the successful candidate will:\nSuccessfully lead organizational transition and implementation activities supporting conformity to ISO 9001:2026.\nEstablish and deploy a mature Integrated Management System that conforms to the requirements of ISO 9001, ISO 14001, and ISO 45001.\nDevelop and gain leadership approval for a global Core Process Map and Key Process Interaction Framework.\nDefine ownership and governance for all management system processes.\nComplete enterprise process mapping and turtle diagram development for core and key business processes.\nImplement a structured documented information framework that clearly defines required procedures, work instructions, forms, records, and process controls.\nImprove management system effectiveness, audit performance, organizational process maturity, and operational consistency across all global sites.\nAchieve successful third-party certification and surveillance audit outcomes.\nRequired Qualifications:\nBachelor's degree in business, engineering, or a related field.\n10+ years of demonstrated experience designing, implementing, auditing, or consulting on ISO-based management systems and leading enterprise business transformation initiatives that delivered measurable improvements in operational performance, customer satisfaction, risk reduction, and financial outcomes..\n\nISO 9001 Lead Auditor certification from IRCA, Exemplar Global, or equivalent accredited training body, with demonstrated experience leading internal, external, certification, surveillance, or recertification audits.\n\nWorking knowledge of management system certification processes and third-party certification body audit practices.\n\nDemonstrated experience developing enterprise process architectures, core and key process interaction maps, process ownership frameworks, and process turtle diagrams within a global organization.\n\nExperience implementing or integrating Quality Management Systems (ISO 9001), Environmental Management Systems (ISO 14001), and Occupational Health & Safety Management Systems (ISO 45001) into a unified Integrated Management System.\n\nWillingness to travel ~15% of the time and work effectively with team members across global time zones.\nPreferred Experience:\nProven success leading enterprise-wide management system transformations, process excellence initiatives, or business operating model redesigns involving diverse global stakeholders.\n\nExperience working within Quality, Environmental, Health & Safety, or related management systems, with a demonstrated understanding of how effective, integrated management systems drive business performance, risk reduction, operational excellence, customer satisfaction, and organizational resilience.\n\nExceptional facilitation and internal customer / client relationship management skills.\nExperience supporting ANAB-accredited multi-site certification programs and familiarity with ISO 17021-1 requirements.\n\nLean Six Sigma Green Belt, Black Belt, or equivalent certification.","description_format":"text","description_chars":10215,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Tour Operators","E-learning","Veterinary 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