{"id":2506242,"url":"https://alion.io/job/landbot-solutions-engineer","title":"Solutions Engineer","company":{"id":63376,"name":"Landbot","domain":"landbot.io","url":"https://alion.io/company/landbot","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Barcelona, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":27000,"max":35000,"currency":"EUR","period":"year","gross":null,"usd_annual":39164},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Cloudflare","optional":false},{"name":"JavaScript","optional":false},{"name":"n8n","optional":false},{"name":"WhatsApp","optional":true}],"status":"live","first_seen_at":"2026-09-02T11:44:39Z","employer_posted_date":"2026-09-02","last_verified_at":"2026-10-14T07:28:46Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":41},"description":"Landbot is an AI Agent platform that helps businesses turn conversations into results. We enable teams to build intelligent, interactive experiences that engage customers, qualify leads, automate workflows, and provide support at scale.\nBy combining the flexibility of AI Agents with the control of structured conversational workflows, Landbot allows teams to create personalized experiences connected to their data and tech stack - from CRMs and automation tools to custom APIs.\nUsed by 12,000+ businesses across more than 100 countries, Landbot empowers teams to build and deploy AI-powered conversational experiences across Web and WhatsApp, without the complexity of traditional development.\nWe're curious, collaborative, and obsessed with making every interaction more useful, personal, and impactful.\nLearn more about how we work and what we stand for → https://landbot.io/our-values\nAbout the role\nAs our Customer team grows in size and complexity, we are looking for a Solutions Engineer to support our customers by removing technical friction, solving complex integration challenges, and building end-to-end solutions that help them get the most value out of Landbot.\nThis is a highly hybrid role - we are looking for someone who combines strong customer-facing and communication skills with a genuine technical background. You will sit at the intersection of Sales, Customer Product, and Engineering, working closely with the Customer team and technical stakeholders to make sure our customers succeed with reliable, well-built, and scalable solutions.\nExpect a fast-paced environment where no two days are the same: one day you may be scoping and quoting hours for an end-to-end solution, the next you are troubleshooting a complex API issue, building a custom integration, or writing JavaScript to customize a bot experience. If you are equally comfortable in a customer call and a code editor, this role was made for you.\nKey Responsibilities\nClient Technical Support\nDeliver an excellent customer experience by applying deep product and technical expertise to resolve complex inquiries from clients and users via chat, email and video calls.\n\nTroubleshoot complex technical issues across APIs, custom embeds, integrations, and product configuration.\n\nReport software bugs and identify trends across widespread customer issues, sharing findings and feedback with Product and Engineering to help improve the product.\n\nCustom Solutions & Project Delivery\nConduct high-level technical discovery sessions with clients during product evaluations, proof-of-concept processes, and ongoing projects, engaging with key executive decision-makers to ensure solutions align with their objectives and needs.\n\nValidate the technical feasibility and requirements of customer projects.\n\nScope customer projects and estimate the effort required to deliver end-to-end solutions.\n\nBuild custom solutions using JavaScript, APIs, and external platforms (Cloudflare, Pipedream, n8n, etc.), including ongoing maintenance and support.\n\nInternal Efficiency & Cross-Functional Support\nCreate and maintain technical documentation.\n\nBuild internal tools and automations that improve team efficiency and surface insights through analytics/reporting.\n\nCollaborate with the Sales and Customer Success teams, providing technical expertise on customer projects and supporting pre-sales efforts when needed.\n\nSupport marketing and community efforts through technical content and use-case demonstrations.\n\nRequirements\nMust-have\n3+ years in a Support Engineering, Solutions Engineering, or similar technical customer-facing role, with strong experience guiding enterprise customers through complex software decisions.\n\nStrong technical grounding in SaaS, APIs, and enterprise integrations - hands-on experience making HTTP requests, reading API documentation, and connecting third-party services, automations, and data flows.\n\nWorking knowledge of HTML, CSS, and JavaScript: enough to understand, adapt, and build lightweight front-end components or customize embedded experiences.\n\nExperience with dashboards, internal tools, and process documentation.\n\nStrong hands-on, organized mindset - comfortable prioritizing and managing multiple requests under deadlines in a dynamic, fast-changing environment.\n\nExcellent written and verbal communication skills, able to explain technical concepts clearly to both technical and non-technical audiences.\n\nFluent in English and Spanish, with eligibility to work in Spain.\n\nNice-to-have\nAI fluency - comfortable using AI tools in daily work, with an understanding of how to apply them effectively.\n\nBuilder mindset - has independently designed and built products, tools, or projects end-to-end.\n\nExperience supporting Sales and Customer Success teams in a SaaS environment.\n\nAbility to explain complex technical concepts to non-technical stakeholders\n\nWays of working\nExtremely proactive and self-driven: you don't wait to be told what to do.\n\nCurious and eager to learn, with a strong sense of ownership.\n\nSkilled at collaborating with cross-functional teams and managing multiple stakeholders.\n\nWhat success looks like\nCustomers and the Customer team trust you as their first stop for technical questions.\n\nCustom solutions and integrations become a competitive advantage in customer satisfaction and retention.\n\nInternal tools, automations, and data are reliable and well-maintained.\n\nTechnical processes become faster, clearer, and more scalable thanks to your work.\n\nHiring Process\nCV screening\n\nHR interview\n\nChallenge\n\nTeam meeting interview\n\nFounders interview\n\nBenefits\nRemote & Hybrid culture.\n\nOffice in Barcelona.\n\nGreat company culture - young, upbeat, and international work environment.\n\nFlexible working schedule.\n\nOpen vacation policy and flexible holidays so you can take time off when you need it.\n\nTraining budget\n\nTicket transport\n\n26 days of paid vacation (23 regular days + December 24th & 31st) + one day for your birthday\n\nEnglish & Spanish lessons\n\nFlex compensation with Cobee (by Pluxee).\n\nReferral bonus if you bring other talented people like you.\n\nPlease submit your résumé along with a cover letter explaining why you are the ideal candidate for Landbot and this role. We look forward to hearing from you!","description_format":"text","description_chars":6256,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Conversational AI","Low-Code & No-Code Platforms"],"lifecycle":[{"event":"open","at":"2026-10-14T07:28:46Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.469,"p_room":0.45,"age_days":41,"expected_fill_days":24,"reasons":["conf:4","win:tail"],"computed_at":"2026-10-14T11:44:16Z"},"pay":{"stated_usd_annual":39164,"is_top_pay":false},"html_url":"https://alion.io/job/landbot-solutions-engineer","json_url":"https://alion.io/job/landbot-solutions-engineer.json","meta":{"generated_at":"2026-10-14T11:44:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14054,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":63376},"rest":"https://alion.io/mcp/rest/get_company?id=63376"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flandbot-solutions-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flandbot-solutions-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flandbot-solutions-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/landbot-solutions-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flandbot-solutions-engineer"}]}