{"id":760970,"url":"https://alion.io/job/lanhandling-mechatronics-field-service-engineer","title":"Mechatronics Field Service Engineer - USA","company":{"id":678750,"name":"Lan Handling","domain":"lanhandling.com","url":"https://alion.io/company/lanhandling","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":88,"open_postings":20,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":85000,"period":"year","method":"role_country_seniority_unknown","sample_n":19516},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-27T00:00:00Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-11-14T15:24:53Z","board_verified":true,"closed_at":null,"days_open":79,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":79},"description":"Your Week as a Mechatronics Field Service Engineer (Americas)\nNo two weeks are the same in this role. One week you might be supporting customers remotely from home, while the next week you are traveling across North or South America to maintain, troubleshoot, and optimize advanced LAN installations.\nYour week often starts by reviewing incoming service requests and preparing for upcoming customer visits. A customer in the United States may be experiencing an issue with the software in a production line, while another customer is planning a maintenance shutdown. You coordinate priorities, review technical documentation, and make sure you have everything needed for a successful intermediation[LE1] .\nWhen you're not traveling, you provide remote support to customers throughout the Americas. You connect to machines, analyze software, troubleshoot issues, and help customers minimize downtime. Thanks to your knowledge of mechanical, electrical, and software systems, you're able to quickly identify problems and determine the right solution.\nA large part of your time is spent onsite at customer facilities. During these visits, you perform inspections, preventive maintenance, troubleshooting, and machine upgrades. One day you may be replacing mechanical components, while later in the week you are commissioning a software modification or investigating an electrical issue. You enjoy the variety and challenge that comes with working on complex automated production lines. As the eyes and ears of LAN in the field, you continuously identify opportunities for improvement. You share recommendations with customers and provide valuable feedback to the Service and Engineering teams in the Netherlands.\nIt's this combination of technology, travel, independence, and customer interaction that makes the role of Mechatronics Field Service Engineer so rewarding.\nHow you get things moving:\nExperience in a service organization related to machine building or experience with industrial automation;\nKnowledge of servo drives and knowledge of robot software (i.e. KUKA, FANUC, ABB and knowledge of PLC programming (i.e. Siemens, Rockwell, B&R);\nBasic knowledge of ERP systems (Isah).\nYou possess competencies such as; Customer and service oriented, decisiveness, problem solving, responsibility and autonomy.\nA completely new supermarket experience. Huh, what?! Really.\nOnce you come to work at Lan Handling, shopping will never be the same again. From that day on, you will turn over all the pouches, cans and jars you see. And always that check: yes, we also handle this product with our machines! But, of course, that’s not all:\nA home office.\nA working environment full of opportunities to develop further. Good idea? Any training wishes? Discuss it with your supervisor and get started.\nDo you work on site at a customer? Then we have an excellent reimbursement scheme.\n10 Days of Vacation on Safeguard Global Contract (EOR construction) and 10 Days of Federal Holidays as listed in Safeguard Contract\nFlexibile working hours, so that you can make time for sports, hobbies or just take your children to school quietly in the morning.\nAn annual profit-sharing benefit. Because we feel that we do it together and everyone contributes to a positive result for the organisation, you also benefit from a financially successful year.\nGood travel expense.","description_format":"text","description_chars":3354,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Home office"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Automation","Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-09-11T18:29:20Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.287,"p_room":0.28,"age_days":79,"expected_fill_days":26,"reasons":["conf:4","stale_co","win:tail","crowd:"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/lanhandling-mechatronics-field-service-engineer","json_url":"https://alion.io/job/lanhandling-mechatronics-field-service-engineer.json","meta":{"generated_at":"2026-11-14T20:11:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25203,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678750},"rest":"https://alion.io/mcp/rest/get_company?id=678750"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flanhandling-mechatronics-field-service-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flanhandling-mechatronics-field-service-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flanhandling-mechatronics-field-service-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lanhandling-mechatronics-field-service-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flanhandling-mechatronics-field-service-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":760970}},{"tool":"search_jobs","arguments":{"company":"lanhandling.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":760970},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}