{"id":4070736,"url":"https://alion.io/job/lassonde-supervisor-quality-assurance","title":"Supervisor, Quality Assurance","company":{"id":2688334,"name":"Lassonde","domain":"lassonde.com","url":"https://alion.io/company/lassonde-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":83,"open_postings":12,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":60,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hendersonville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GMP","optional":false}],"status":"live","first_seen_at":"2026-11-09T17:11:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-11T13:21:08Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Here at Lassonde Pappas, we are family-owned and operated. As an employer, we offer a safe, clean, and friendly work environment for our staff to grow. We frequently offer fun events, lunches, rewards, and other incentives to show appreciation to our employees for their dedication to our ever growing company.\nPOSITION SUMMARY\nThe QA Supervisor reports to the QA Manager and is based out of our Boardman, Ohio location. This individual will be responsible for coordinating quality control activities while demonstrating leadership, interpersonal skills, rigor, and strong initiative.\nPrimary Responsibilities include:\nSupervising the Quality Control Department\nThe QA Supervisor assigns and prioritizes tasks within the team according to production contingencies and needs.\nThey maintain a positive work environment that fosters accountability and teamwork.\nThey ensure good flexibility within the team to build a versatile workforce.\nThey encourage and motivate employees to generate improvement ideas.\nThey ensure that analyses are performed in accordance with the established quality system (method, frequency).\nThey oversee processes to ensure non-conformances are identified and placed in quarantine, and they ensure the necessary follow-up so that a quick decision can be made.\nThey report retention trends to management according to the established frequency.\nThey identify corrective actions to prevent recurrence of non-conformities.\nThey propose improvement opportunities for processes, work methods, and work organization.\nThey respond to production contingencies: problem-solving, decision-making, recipe adjustments, etc.\nProduction Verification\nThe person in this role supervises and supports the QC technicians in verifying production reports (operator reports, charts, records) prior to releasing finished products.\nTraining\nThey oversee the onboarding of new technicians and provide appropriate training.\nThey evaluate technicians and provide improvement tools.\nThey identify training needs to maintain a high-performing and versatile team.\nThey contribute to the general training of all employees in the facility by supporting cross-department training initiatives and ensuring quality-related requirements are understood and applied across the plant.\nMaterial Orders\nThey ensure the availability of necessary laboratory materials (pocket thermometers, reagents, stationery), place orders, and manage inventory.\nPerform other related duties as required and assigned\nLEAD RESPONSIBILITIES\nQuality system oversight - Provide feedback to the QA Manager on system performance and ensure the validity and relevance of quality system elements.\nContinuous improvement leadership - Identify improvement opportunities in processes, methods, and work organization.\nNon-conformity management - Ensure non-conformities are identified, quarantined, tracked, and resolved quickly; analyze trends and propose corrective actions.\n Production decision-making - Respond to production contingencies, troubleshoot issues, and make technical decisions (e.g., recipe adjustments, pH corrections).\nVerification oversight - Support QC technicians in reviewing production reports before product release.\nTraining strategy - Identify training needs to maintain a high-performing, versatile team.\nResource planning - Ensure laboratory materials are available and manage inventory and purchasing.\nSUPERVISORY RESPONSIBILITIES\n·Team task assignment- Assign and prioritize tasks for QA technicians based on production needs.\n·Team leadership- Maintain a positive work climate that promotes accountability and teamwork.\nStaff flexibility - Build and maintain a versatile team.\nEmployee engagement - Encourage technicians to propose improvement ideas.\nTraining and onboarding - Train new technicians and provide ongoing coaching.\nPerformance evaluation - Effectively communicate all performance indicators and objectives to employees. \nSupervision of QC technicians - Support QC technicians in verifying production documentation.\nEDUCATION AND EXPERIENCE\nMinimum Required Qualifications\nBachelor’s degree (B.A./B.S.) from a four-year college or university; or three or more years related experience and/or training; or equivalent combination of education and experience. \nFive years of experience in QC/Food with experience in manufacturing environment preferred. Experience with managing direct reports is required. \nMust have technical understanding of food safety including manufacturing, quality, HACCP, and GMP operations\nKnowledge of microbiology and formulation of products is preferred\nMust have strong ability to apply basic statistical concepts to problem solving and root cause analysis, and ability to use spreadsheets.\nMust possess strong analytical skills to use laboratory equipment\nStrong analytical and synthesis skills required to consider various parameters and make quick, informed decisions.\nExcellent interpersonal approach and listening skills to create synergy with employees.\nMust be meticulous and well-organized.\nMust demonstrate initiative.\nMust have excellent verbal and written communication skills\nMust be detailed oriented and can multi-task\nMust have excellent time management skills\nAdditional Preferred Qualifications\nExperience in a unionized environment\nExperience in customer USDA, FDA, and SQF audits\nExperience in report writing\nMust be detail oriented and have the ability to multi-task\nPHYSICAL REQUIREMENTS & WORKING CONDITIONS\nThis position requires sufficient physical ability to work in a production setting.\nFREQUENT: Ability to talk and hear; ability to stand, walk, climb stairs, stoop, bend and/or crouch; push/pull; lift up to 50 pounds; use of hands and fingers to operate machinery/equipment and all manual and electronic equipment in area of responsibility. Exposure to wet and humid conditions and fluctuations in ambient temperature (seasonal).\nOCCASIONAL: Squatting, kneeling, ability to reach above and at shoulder height. Ability to wear a dust mask and perform Confined Entry using LOTO program. Exposure to toxic and corrosive chemicals.\nVISION: Ability to use close and distance vision, as well as color and peripheral vision with or without correction. Must be able to visually detect obstacles and potential dangers in a fast-paced production environment involving high speed equipment and powered industrial lift equipment.\nHEARING: Ability to hear in the normal audio range with or without correction. Exposure to noise levels from pumps, machinery, forklift traffic, bottle lines and exhaust fans.\nThis job description is not intended to contain a comprehensive list of the responsibilities that are required to successfully perform in this position. Other duties as assigned are part of every job description. The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential job functions.\n\nLassonde Pappas & Co., Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\n\nThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.","description_format":"text","description_chars":7624,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Snack Food","Soft Drinks"],"lifecycle":[{"event":"open","at":"2026-11-11T13:21:08Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":60,"reasons":["conf:0","win:early"],"computed_at":"2026-11-11T14:18:30Z"},"pay":null,"html_url":"https://alion.io/job/lassonde-supervisor-quality-assurance","json_url":"https://alion.io/job/lassonde-supervisor-quality-assurance.json","meta":{"generated_at":"2026-11-11T14:18:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26277,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2688334},"rest":"https://alion.io/mcp/rest/get_company?id=2688334"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flassonde-supervisor-quality-assurance"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flassonde-supervisor-quality-assurance"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flassonde-supervisor-quality-assurance"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lassonde-supervisor-quality-assurance\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flassonde-supervisor-quality-assurance"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4070736}},{"tool":"search_jobs","arguments":{"company":"lassonde.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4070736},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}